Cable One

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I thought Comcast was bad. Cable One makes Comcast look like the model of efficiency and service. Cable One is simply the worse service company with which I have ever dealt. Internet goes out for hours four or five times a day. Despite my pleas for them to fix the problem, their technicians seem incompetent to solve the problem. If negative stars were available, Cable One would get one from me.

CABLE ONE truthfully operates illegally! they offer internet at speeds of 50mbps BUT only deliver 3mbps. This is true and 100% FACT

I have been a Cable One subscriber for over 22 years...and I hate to say it but their staff always seems to be unfriendly and grumpy...I recently had left the state for 3 weeks and over looked paying my cable bill...I paid all my other utilities, but for some reason (old age) I was sure I paid the cable...anyway, when I returned home the next morning I'm watching tv and it goes off the air...I call, ask what the issue is and they let me know that my bill was over-due and it's been disconnected...I apologized and took full responsibility for the oversight...They required the past due paid in full, $90 reconnect fee, $65 monthly fee in advance, $25 deposit and the pro-rate monthly balance of $35!!!! That was over $300!!! Who has that kind of money for a CABLE BILL!!!! I couldn't believe it! I asked if they could possibly waive any of the fee's...No! Could I pay the reconnect fee in 2 payments? No! Even after all my years of service with Cable one, I could not believe they had no other options to assist a customer to at least try to keep their service....The customer service tech said she was sorry and that was the end of the conversation...I have heard that Direct Tv is doing well in my area and will seek their service as soon as I can...

actually giving up on isp here. the possibility of me going back is never going to happen. they constantly disrupt service and when they screw up they give lame excuses and refuse to fix the problem. terrible customer service.