Sears Parts & Repair Center
2001 South Rd, Poughkeepsie, NY 12601
Reviews
12/10/2017
Provided by YP.comTerrible customer service. Been more than a month and the stove doesn't work. My dad is 90 in congestive heart failure and renal failure on oxygen in a wheelchair. He's been loyal to Sears his whole life. I can't get them to get someone here to actually fix the stove with the contract. They do not value his life or his business.
01/09/2017
Provided by YP.comappointment made in several days on time. showed up with parts as requested and repair completed successfully
12/11/2016
Provided by YP.comTerrible! My washing machine is broken. The repair man came out and lectured me that it wasn't broken, but I didn't close the door properly. I felt a little crazy, but he was the expert. After he left, I ran the washer in full and it stopped working mid-cycle. It was no more than hour and I called him back on his cell phone. He did not respond. I called Sears and asked that they send somebody else. Unfortunately, they cannot accommodate me on weekends when I am at the home. I asked for my money back. After back and forth they said they could only give me half. So now I am out the money for the repair, I still have a broken washing machine.
09/10/2016
Provided by YP.comOur repairman arrived at the time stated. He was knowledgeable, serviced the machine and ordered the parts needed, which arrived in 2 days.
09/03/2016
Provided by YP.comHe was prompt and explained everything he was doing. Got the job done. Not his fault these new machines are so sensitive they break down regularly.
08/15/2016
Provided by YP.comVery friendly repairman. He got the ice maker fixed quickly and told us to hold on to this fridge because it is a good one!
12/07/2015
Provided by YP.comTechnician was friendly and professional, but I was very dissatisfied with the service on my dishwasher. The dishwasher has not been working since August and on this visit, I called sears while the tech was still Servicing it. Apparently I was switched to headquarters protection plan dept and was told that in a couple of days I would get a call with instructions on how to get a replacement. Well that was on Nov 30th. Today is December 6th. I'm still waiting for the call with the instructions. I would never recommend sears appliances to anyone. The person I spoke to, Dennis, on nov 30th, was professional, but I'm learning professionalism does not equal accountability and reputation. DO NOT BUY APPLIANCES AT SEARS. I have a lot of holiday entertaining and rely on a working dishwasher. This is one very dissatisfied customer.
10/15/2015
Provided by YP.comTechnician was polite, friendly and checked my refrigerator thoroughly. Assured me that everything was in good working order.
More Business Info
- Hours
- Do you know the hours for this business?
- AKA
Sears Appliance Repair
- Other Link
https://www.searshomeservices.com/locations/appliance-repair/ny-poughkeepsie/2001-south-rd
- Categories
- Major Appliance Parts, Appliance Installation, Lawn Mowers-Sharpening & Repairing, Major Appliance Refinishing & Repair, Major Appliances