Optima Nail Care

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CLOSED NOW - Opens at 10:00am

I've been going to Optima Nail for a few years and have been very happy with the service. I've sent numerous friends there because of the good prices & service, but after this weekend, I won't be returning.



This last visit I didn't recognize any of the staff, which makes me wonder if there has been a change in management. The pedicure was completely different than anything I've had before and they used some Dremel type tool on my foot which ended up causing a great deal of pain. The pedicure took over an hour and this was even after I said I didn't want a massage with some sort of electronic foot massager device. The paint job was terrible. Paint on my cuticles. Some nails not completely painted. And even after the pain she caused me, I was still charged full price.



I used to be able to be in and out in an hour with both a manicure and a pedicure for $40 and be quite satisfied. Instead, I got a shoddy pedicure which will need to be redone and didn't even bother with the manicure for fear it would be just as terrible and take yet another hour.



I'll be finding a new place, which is a shame, because I've been a loyal customer for years.