CR Power Equipment

Write a Review914-612-4100

CLOSED NOW - Opens at 7:30am

Always helpful and great customer care. The new owner is focused on customer service as was the previous owner but now it's a step up. Lots of equipment to chose from and go.

The worst tool place ever. I have left my power saw to repair. They dissembled every part of the saw and then then told me that it is not fixable. They charged me $35 yet they returned my saw in pieces. Since they have charged me $35, they should have the courtesy to return my item the way I have dropped to them.

By the way I have gotten my saw fixed by other place.

This is quite simply the WORST power equipment shop I have ever had the misfortune to deal with. Do NOT use them if you want your tools back in any timely fashion. Instead go to: Pro-landscape Supply Company, 11 Virgil Street, Stamford, CT 06902 (203) 359-6599.



The reason for this strong opinion: I was there a couple of years ago and it took them 4 weeks to get my power hedge (echo) trimmer cleaned up. I figured I'd give them another shot with my leaf blower backpack. This time they took it in and said it would be ready the following weekend and they'd call if it was anything serious. Sure enough I show up a week later and the repair has not been touched. The service representative was rude and basically said take the backpack with me and to go elsewhere.



Oh sir, I am only too happy to do that and will NEVER be back! Your laissez faire customer approach meant that I have now done my homework and found a excellent alternative to your disaster of a shop. I encourage anyone looking at power tool service or buying new power tools to not use MPR and go to Pro-Landscape in Stamford. Pro-Landscape have friendly service, a massive selection of product and a nicely organized show room - all things missing at MPR.