Sernas Relocation Systems

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We are very grateful to the Sernas Relocation movers for their excellent care of us and our household goods in our recent move from Upland, CA to Santa Rosa, CA! We began with the estimate from Felipe Serna, who provided information, consultation and came to our house to assess the amount of household goods. His estimate was reasonable and he was very personable and reassuring. We decided to have Sernas do the packing and the moving. He even made an extra trip to deliver stickers to identify things staying or being loaded last.We had two days of packing, with two and sometimes four packersall quick and careful workers, polite and helpful. Reina was good about staying in touch with us with dates and delivery scheduling.The final day of loading went well, and the load was maintained by Sernas until we arrived in Santa Rosa, about 10 days later.At the delivery site, the driveway to our place was challenging, and Felipe (who was now the driver as the driver was injured earlier that week) had to jackknife the truck to make the turn. All things were placed where we directedand sometimes had to be moved again. The crew were agreeable, very helpful and always polite. We appreciate the referral to your moving service by Sheri Nagel, and we would be happy to make the same positive referral to anyone. Moving (after 45 years in one house in Upland) has not been easy, but the Serna company made it all possible. Thanks to Felipe, Reina and the entire crew.

This is a family-owned business, which could be the reason that they provide excellent, very personalized, customer service. They arrived when they said that they would and didn't waste any time getting the job done. They were polite, professional and made sure that they met my moving needs. I would strongly recommend their services to anyone moving.

Would highly recommend them to anyone. Great movers, they don't contract out and are very careful and an amazing company to do business with. I have used them several times and have been more then pleased every time.