At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

MC
Marie C.

07/25/2016

Provided by YP.com

I have had my acct with citizens for 47 years. No matter what branch I go into and more now in pittsfield nh..they are accommodating..pleasant and helpful. I had my acct hacked three times and they were right on it. Go citizens

HM
Holly M.

11/06/2012

Provided by YP.com

D
donlord3567

10/25/2009

Provided by YP.com
Poor Customer Service

If I could give less than one star I would. After the bank made a mistake and cashed a check that we had put a stop payment on, they then charged our account with over 1500.00in fees. In our atemp to get some of the fees back, The manager of the Pittsfield Wendycall my husband simply to yell at him and tell him she will make it her mission to make sure we could not get any of the fees back. And so far shes kept that promise. The real kicker is that my husband is seriously ill, and has been in and out of the hospital several times this week. Why she felt the need to harass him I dont know. I think maybe she doesnt like disabled people. since at this point we had no money for either food or medicine. The otter lack of any human compassion amazes me. How she sleeps at night is beyond me and my only solace is that at least she is not part of my family. Do not do business with this bank, if fact do not do business with anyone who does use this bank.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Payment method
master card, all major credit cards, debit
Location
Pittsfield
Categories
Banks, ATM Locations, Commercial & Savings Banks, Financial Planning Consultants, Investments
Provided by