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Melissa M.

06/18/2018

Provided by YP.com

If I could provide a 0 I would. This is my first appointment to see a PCP in 3 yeas because I have dealing with doctors offices. I came to my appointment & the young woman who took my vitals seemed very inexperienced & had to constantly walk out of the room because she forgot a lot of her items. Then, the doctor came in & when I tried to explain everything that was happening with me, she continued to talk over me & I couldn’t finish a complete sentence. Ultimately, I was adv to have an ultrasound completed & that I was to receive a phone call to schedule the appointment. I was adv that I should answer the call & if I didn’t, to call them back to schedule. It’s been a week & I haven’t heard anything, so I called the doctors office. The receptionist says, “they were never supposed to call you, you were supposed to call St. Claire to schedule the ultrasound”. I politely let her know that those were no where near the instructions that she provided to me otherwise I would have called the day I had my appointment. She didn’t even provide the telephone number of the office I should call to schedule the ultrasound. On top of that, the day of my PCP appointment, I had blood work completed, but never received any follow up about that either. When I asked the receptionist, she said that the doctor signed off on it which means everything was fine. I told her that I should have even called about the results at least. But clearly, they don’t care about notifying patients of their results. Needless to say, I’m following up with another PCP with better ratings & more professional employees.

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: 412-561-3422

TollFree: 866-270-8965

Payment method
discover, master card, visa, insurance, amex, cash, check
Neighborhoods
South Side, Brookline
AKA

Robison Walter

DR Walter Robison MD

Categories
Physicians & Surgeons, Clinics, Physicians & Surgeons, Gynecology, Physicians & Surgeons, Obstetrics, Physicians & Surgeons, Obstetrics And Gynecology
Other Information

By Appointment Only: Yes

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