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Reviews

HC
Haley C.

01/11/2016

Provided by YP.com

I AM EXTREMELY DISGUSTED WITH THIS COMPANY. MY MOTHER AND I RECIEVED A GIFT PACKAGE FOR CHRISTMAS FOR A 60 MINUTE MASSAGE AND A HAND AND FOOT SCRUB. MY MOTHER HAS PSORIASIS WHICH IS A SKIN CONDITION THAT CAUSES HER SKIN TO GROW FASTER THAN NORMAL SKIN, NOT CONTAGIOUS AT ALL. SO SHE WANTED TO LOOK INTO THE MASSAGE ON THEIR WEBSITE TO MAKE SURE THAT IT WOULDNT EFFECT THE COST OR SERVICES; ESPECIALLY SINCE SHE IS EMBARASSED TO GO ANYWHERE THINKING PEOPLE WILL JUDGE HER. ON THE WEBSITE IT SAYS "â—¾Please advise us upon booking an appointment of any medical conditions, limitations, medications, allergies and practitioner care before services." NOT ONCE IN THAT STATEMENT DOES IT SAY THAT THEY WILL DENY SERVICES OR DISCRIMINATE AGAINST ANYONE WITH A CONDITION. SO I FINALLY CONVINCED HER TO CALL AND SET US UP AN APPOINTMENT AFTER WEEKS OF TALKING HER INTO IT. AND SHE SHOULDNT WORRY WHAT PEOPLE THINK OF HER FAST GROWING SKIN CONDITION. IT TOOK A LOT OUT OF HER TO THINK IN THAT WAY, AND YOU WOULD THINK THAT BECAUSE THEY ARE A COMPANY THAT WORKS WITH PEOPLES SKIN ON A DAILY BASIS THAT THIS WOULDNT BE A PROBLEM AT ALL. WELL IT WAS. SHE TALKED TO A LADY AT THE FRONT DESK NOT ONLY DID THEY TELL HER NO SHE COULDNT HAVE ANY OF THAT DONE (MEANWHILE WE ALREADY PAID FOR THE SERVICES) THEY ONLY OFFERED HER A FACIAL AND COULD ONLY TAKE APPOINTMENTS 3 DAYS A WEEK. AND ONE OF THOSE DAYS WE WOULDNT GET IN TO HAVE IT DONE TOGETHER. THIS HAS MADE ME EXTREMELY UPSET AT THE FACT THAT NOW MY MOTHER WHO HAS DELT WITH THE JUDGMENT OF OTHERS ALL HER LIFE CAN NOT EVEN GET A MASSAGE WITH A COMPANY WHO SPECIALIZES WORKING WITH SKIN. SHE FEELS VERY DEGRADED AND EMBARASSED. THE DESCRIMINATION IS UNBELIEVEABLE. I WILL NOT RECCOMEND THEIR SERVICES AND I WILL BE SURE TO SHARE MY STORY WITH AS MANY PEOPLE AS I CAN. I WILL NOT USE MY CERTIFICATE IN RESPONSE TO THEM DENYING SERVICES FOR MY MOTHER. AND I HOPE EVERYONE WHO READS THIS THINKS ABOUT MY STORY AS WELL.

More Business Info

Hours
Regular Hours
Mon - Sat:
Payment method
amex, all major credit cards, discover, master card, visa
Categories
Day Spas, Beauty Salons, Cosmetologists, Hair Removal, Make-Up Artists, Massage Services, Massage Therapists, Nail Salons, Skin Care
Other Information

Parking: Lot, Private

Bike Parking: Yes

Price Range : Average

By Appointment Only: No

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