Avalon Veterinary Hospital

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I have taken both of my dogs there for many years and have been in since the new ownership. We received courteous and professional care/treatment from ALL staff. We will continue care with them.

We have gone to this vet for years and wouldn't go anywhere else. The staff is kind and caring and the cost for treatment is very reasonable. I highly recommend Dr. Teresa Fitzgerald, who has taken care of the many cats we have had over the years. It is in a convenient, close location for us as well.

I had to take my two cats there, they are still sick, still have the same problems, all they took from me was my money until I was broke, all they had to tell me is that they have to make some tests, me asking how much would those tests cost me, the answer " over $1000" bravo, I don't have that kind of money, so now what, let them die??

No wonder people can not afford to adopt an animal, taking them to the vet is outrages unless you are rich, to pay for their fancy houses. There is no such thing then trying to help a poor animal, no it is all about how to make money, who cares about an animal being in pain, and who cares about a person not having money to pay them, they would not offer free help for the animal, this is very,very sad.

My two dogs needed medication for worms and a Depot steroid shot for itching. I new this is what they needed, but thought that I had to make an appointment in order to get it. Since I made an appointment I had to have an exam, $85.00 (for both dogs). (I didn't need my dogs checked out). I had stool samples of the pets naively thinking that this would help them make a determination as to what the worms were. The stool sample was $56 for them to examine and dispose of it. If I would have known that the stool sample was going to be that expensive I would have simply explained what the worms looked like which is what I did before even handing them the stool samples. Turned out that they didn't find anything and just went with what I described to them in the first place in order to make the diagnosis. I ended up walking out with a $200 Vet bill. Had i just been given the medication and the depot shot the bill would have been $63.



After I left, I got to wondering why it was so hi. I went back to speak with Dr. Fitzgerald and ask why I was charged so much when it was pretty easy to determine that all we needed is a worm medicine and a depot shot which should have only been $63. She proceed to ask me if I thought they did this stuff for free. I understand that nobody does anything for free. I responded by saying, had I know that all of these additional fees would have been added I wouldn't have wanted the services done. She told me that since I made an appointment we had to do the examines and since I offered the stool sample they examined it. She said I should have asked what the stool sample examination would cost. She also said that if I would have simply needed the depot shot and the medication I could have just received "just" that as well.



Bottom line, be sure to ask what every thing that is done to your pet or for your pet will cost and if it is absolutely necessary.



Capitalism is what makes our county great, but if someone at an auto body shop would have tried pulling this same kind of thing with the same mentality they would have been on the evening news.

Stay away from this place. Initially, I thought this place was OK -- I thought the staff were knowledgeable and caring, but that was because that was the only place I had ever known. This place sold me/gave my dog expired medication and when I had him cremated, I requested to have his ashes back -- staff neglected to fill paper work out correctly and I will NEVER get my beloved and faithful friend's ashes back. Thanks for nothing.

I have 2 cats and have never brought them to Avalon Veterinary Hospital. I bring them to Banfield in Petsmart in the North Hills to Dr. Tartar. They have been good so far. Try them instead if you value your relationship with your furry friend(s).