La Fogata Grill

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OPEN NOW - Closes at 3:00pm

Let me start off by saying that I used to LOVE this place. My co-workers and I would go out every few weeks here after work to eat good fun and to relax.



I went tonight and while I was eating my food I discovered a brown hair inside my chimichanga. Wrapped around a piece of chicken inside it. I have very light blond hair.... Now...I was very understandable and we nice about it and pointed it out to my server. He asked me if I wanted another one or to take it off the bill. After being grossed out, I asked for it to be taken off the bill. A few minutes later he returns with another guy who did not introduce himself, but just told me that since they wear hair nets and no one has hair that color....(brown???) There are Mexicans working there?!...that it could only be discounted off. Okay...whatever. I get it. I am not mad that it was only discounted off. Mistakes happen...But I am pissed about how they assumed it me placing the hair there. He did not have to come out and say that. Could have accepted it and moved on...I will not be returning there anytime soon.

Poor service from staff. Lack of follow-up from management regarding complaint about employee.

We called the manager to discuss a rude waitress who ignored our table unless we flagged her down. This has happened twice from the same waitress. Finally, got in contact with manager. He apologized for the waitress, and said he would send us some discount coupons. We never received the discount coupons in the mail that he promised. We will not return to this location. There are several surrounding restaurants in Pickerington, that give excellent service, but the La Fogata Grill is not one of them.