The UPS Store #4350 in Phoenix offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Desert Ridge Marketplace - Tatum Blvd And Loop 101.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

JJ
Jim J.

03/05/2014

Provided by YP.com

3/4/2014 -- I had 2 boxes shipped with UPS. Upon knowing they were signature required. I notifed UPS and redirected them to the UPS store 2 miles from my house. I paid UPS $24.10 to do this. Normally I use FedEx Ground and there is no charge to do the redirect hold at a store. I paid the $24.10. I went to the UPS store, and the person there Kay Bani, said, yes packages are here, great. She then comes back and says, there is a $10/fee per box (I had two boxes) for a "hold fee". UPS never made any mention of any "fee". Since they said "we signed for them" and held them, (for what 1 hour or so), that there is a "fee" to release them. I had no choice but to pay the ransom for my 2 boxes. Thus far, UPS has not returned any call backs. Unless I paid "their" fee, I was not getting my packages. So I feel, this charge is not appropriate, as I was never told of any "fee". The UPS Store has been uncooperative and will not return phone calls or refund this "fee". Be warned these people are not friendly, not customer oriented either.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Fax: 480-513-4850

Services/Products
Computer Access Document Shredding Faxing Freight & Furniture Shipping Mailbox Services Mailing Supplies Moving Boxes Notary Services Office Products Packing Services Passport/Photo ID Services Professional Printing Services Shipping Services Small Business Services Stamps & Postage
Brands
shipping
Payment method
visa, check, cash, amex, discover, master card
Location
Desert Ridge Marketplace
Neighborhoods
Desert View, Desert Ridge
Categories
Mail & Shipping Services, Copying & Duplicating Service, Fax Service, Mailbox Rental, Notaries Public, Passport Photo & Visa Information & Services, Printing Services, Shipping Services
Provided by