Spartan Concrete

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Spartan Concrete is an absolutely horrible company to work with. My husband called four times in two weeks asking for someone to come out and give us an estimate for a simple acrylic overlay. The pool company we chose contracted them & advised us to call them directly since we decided to expand our pool deck. Since we never got a response, I called and asked to speak to a manager for a complaint. The guy who answered the phone started laughing when I said I had a complaint and transferred me to a man named Troy. When I asked if Troy was a manager, his response was, "Sure." In explaining my complaint that no one has gotten back with us, Troy's response was, this is their busy season. He also informed me that since the initial job was completed 10 months ago, using the exact same color and even bringing out the exact same crew, it still would not be an exact match. I never said I needed it to match perfectly and am quite aware it would not be identical. Our thought was to go through the same company for consistency, but with how we've been treated, we will never recommend Spartan Concrete. The men we spoke to were rude and unwilling to help. When we build our next pool and when our family and friends build theirs, we'll make sure the company contracted with them is NOT Spartan Concrete.