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Reviews

K
kj5555

07/30/2013

Provided by YP.com

My husband and I really enjoyed living at Skyline; however, oftentimes had wavering feelings about the management throughout our 10-month lease, specifically when we moved out. As an example – I had left my thumb drive in the computer lab. When I went to retrieve it, it had been taken. When I asked the front office to review the tapes (the space is constantly monitored by surveillance cameras), they told me the TV to view the footage was broken; however, would be fixed in a couple days and they would review them then. When I checked back later in the week, they told me the tapes had been erased and they wouldn’t be able to help me.

Upon our move out, my husband and I cleaned for hours (we lived in a tiny space – around 670 square feet, no children and no pets). We took excellent care of the room; however, we were charged $50 ($25/hour) for the property’s cleaning team to come in and clean again. Additionally, all residents are required to pay for carpet cleaning (you must provide a receipt) and, if you hang pictures, you will be charged a $45 minimum for them to fill the holes in the drywall. We were told upon move- in that we could hang whatever we wanted at no cost because the team comes in and paints all the walls regardless; however, this was inaccurate.

You are required to pay a $300 security deposit. When you vacate, you will not receive the deposit in full, guaranteed. The staff; however, friendly, is highly untrained and doesn’t have a firm grasp on the leasing requirements. My suggestion, if you choose to live at this property and have a concern, is to call the regional office as they are much more helpful than the management team on-site. As stated in another review, the southwest side of the building has an extremely powerful urine smell, which becomes much worse on warm days.

I think the staff always has a huge impact on a tenant’s experience and, in this case, the staff is well below par.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Extra Phones

Phone: 623-208-6763

Phone: 602-374-7133

Fax: 602-374-7136

Payment method
cash, check, discover, master card, visa, amex, debit, all major credit cards
Neighborhoods
Central City, Copper Square, Downtown Phoenix
AKA

Skyline Lofts Commercial

Other Email

Categories
Apartments, Condominiums, Real Estate Rental Service
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