Seagull Vacations Inc.

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I recieved a free voucher from Welk Resorts and Seagull makes it almost impossible to redeem the free weekend offer. I spoke to an operator and Cindy keeps giving me the run-around. I feel that this organization is a scam and can't believe this business really exists because by the way they operate they should be out of business. As wise people say, "What comes around, goes around". Welk Resort loses alot of creditbility being associated with Seagull "Vacations"!

THEIR SERVICE IS BEYOND HORRIBLE! THEY NEVER RETURN CALLS OR RESPOND TO EMAIL! I HAVE SEND THREE EMAILS AND LEFT EIGHT MESSAGES OVER THE LAST SIX WEEKS. THEY ARE A TOTAL FRAUD. SHAME ON THE WELK RESORTS FOR USING SEAGULL VACATIONS TO REPRESENT THEM AT PADRE GAME. WE ARE SUPPOSED TO GO TO SAN FRANCISCO IN LESS THAN A WEEK AND WE STILL HAVE NOT RECEIVED AN ITINERARY. I CALLED YESTERDAY AND WAS ON HOLD FOR ONE HOUR AND WAS PROMISED BY SOMEONE NAMED SYLVIA THAT I WOULD GET AN EMAIL BY 5:15 PM, I NEVER DID--ANOTHER LIE. THEN I WAS TOLD THAT I WOULD GET AN EMAIL BY 10:30 TODAY, AND AGAIN NOTHING. I CALLED AGAIN AND NOW THEY TELL ME THAT SHE'S WITH HER SUPERVISOR AND CAN'T TALK TO ME, ANOTHER LIE!!! DON'T WASTE YOUR TIME ON THE WELK OR SEAGULL VACATIONS, INC. I GUESS WE'RE GOING TO HAVE TO TAKE OUR LOSS AND BOOK OUR OWN TRIP TO SAN FRANCISCO, GOD KNOWS SEAGULL VACATIONS, INC. WILL NEVER DO IT!!!!!!!!!!!!!

They did a bate and switch. they were suppose to give us vouchers and then 3 days before our trip I called them and was informed that they dont do that anymore and we had to pay then send reciepts and then be refunded 10-14 dyas. almost 60 days later we are still waiting for our refund and no one will return calls or emails. not to mention their customer service dept does not use common sense!

This is the worst service you could ever receive!. You will regret using them. They never answer phones or return emails. They are rude and when they do answer they hang up on you! They say they you will get your itinerary 2 weeks before or you will get a call 30-40 days before travel date NOT TRUE!!!!!! save yourself a nightmare!