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Reviews

MR
Marilyn R.

02/20/2014

Provided by YP.com

I live in Virginia and contacted Road Runner to order an arrangement for my daughter-in-law's 40th birthday. Tina was so helpful and understanding of just what I wanted. My son sent me a picture and the arrangement was absolutely gorgeous - full of pink just like I told them was her favorite color. Also, I received a wonderful, personalized thank you note from Tina and Pamela in the mail. What a special touch! It is rare to find such excellent service these days - I s appreciated it!

T
tonic521

06/05/2013

Provided by YP.com

I got in touch with this company by accident and I am so glad! I am located in St Louis MO and they were still able to ship an awesome bouquet all the way here for my lady. She was ecstatic! Thank you so much Tina and Pam for everything and I will definitely be back. You have earned a customer for life!

claimed iconBusiness Response06/10/2013

Thanks so much for these kind words. We enjoyed working with you to order the flowers for your lady!

This listing has been claimed by a business representative.
A
adelekay

05/28/2013

Provided by YP.com

Does this type of personal customer-service still exist? Yes, if you are lucky enough to find such places- and this is one top-notch florist. I live in Chicago and wanted to order a special plant for my Phoenix friend. From the minute Tina answered the phone, I was confident that my order was in good hands. The attention she gave to choosing the plant, describing all others, and sending me a picture (without my asking!) is almost unheard of these days. Anyone from out of town wishing to send flowers to the Phoenix area- hear this: This is The Best Service you could possibly wish for. And the plant was absolutely stunning!

claimed iconBusiness Response05/29/2013

Thank you so much, Adele. You were a delight to work with and we are glad you were happy with the beautiful plant! We appreciate your posting this review for us, and for the kind words. Your review helps people like you find people like us!

This listing has been claimed by a business representative.
EN
Elaine N.

11/29/2012

Provided by YP.com
This is the place I keep telli...

This is the place I keep telling everybody about! One of those little hidden treasures in the valley. A couple of wonderful ladies who I've done business with for over 20 years and I won't go anywhere else, especially not for the cheap stuff sold elsewhere. Each floral piece is hand-designed, and each basket is hand-crafted, both customized to the individual customer's order. You'll NEVER get that from a 1-800! The flowers last so much longer than the ones from the grocery store, and they're not just a generic everybody gets. Got somebody special? Get them something special, just for them! And this is the place that can do you right :)

claimed iconBusiness Response12/03/2012

Thanks so much for the kind words! We always strive to have the freshest roses and flowers, beautifully designed by Pamela. And because I hand-craft each gift basket, I know they are works of art and one-of-a-kind, not like little soldiers waiting for you to pick them up at the big box store! We appreciate you and all of our customers and friends! Thanks again.

This listing has been claimed by a business representative.
P
phxluxuryrealestate

11/25/2012

Provided by YP.com
I have been doing business wit...

I have been doing business with these ladies at Roadrunner Florist and Basket Express for some 12 years now. I have always found their customer service to be of the highest standards and integrity.



I have stopped in at the last minute of the day and needed Flowers arranged and they stayed late to make up my arrangement and did not charge me extra for my last minute emergency.



I have requested some very demanding items from this company, (I give to my clients as thank you gifts) and they have never let me down. I have purchased Roses, (long stem and arrangements) holiday arrangements as well as funeral arrangements, I have purchased custom Gift baskets and as I stated never once have I been disappointed.



I would recommend this company to any businessperson who is looking to show their appreciation to their client.

claimed iconBusiness Response11/27/2012

Thank you so much for your kind words. We always attempt to give our customers the one-of-a-kind service they deserve, as well as superior flowers and/or gift baskets! We look forward to hearing from you again soon!

This listing has been claimed by a business representative.
V
vickiemarie

06/16/2012

Provided by YP.com
I called inquireing about opti...

I called inquireing about options for children's birthdays. The woman on the phone was so rude and pushy ( it was not Pam) that I would never purchase from this business. Very poor customer services on the phone and minimal resource for creativity. Totally agree with John. If the customer service was that bad I cannot imagine the product.

claimed iconBusiness Response11/24/2012

Thank you for your comments about the customer service you received at Roadrunner Florist. I am quite concerned about your negative impression and the post you placed here. I do remember speaking to you, and I remember I was unable to satisfy your needs, even though I tried for more than 10 minutes. Our childrens selection is limited, and sometimes I simply cannot help a customer, and at that time I am happy to advise you to "check on line" or contact another local venue. I hope you will try us again because I know we have the freshest flowers available in the city, we have Pamela designing them, we have amazing custom designed gift baskets, and we have me, doing my best to make our customers happy.

This listing has been claimed by a business representative.
S
smittys

04/21/2012

Provided by YP.com
John, You must be writing abou...

John, You must be writing about a different shop. I know what Pam sends out and I've seen what others send out and there's a big difference. These other guys send out jumk and expect you to pay for that garbage. But not Roadrunner. I'm sure if you had a problem with your flowers (and I never have) and you contacted Pam or Tina they'd take care of it in a minute. To go online here and post something negative about Roadrunner is just not fair. Wherever you got your roses, did you call the flower shop and tell them? Listen people, you can't do any better than Pam's roses. I know. This shop deserves a 5 star review

J
johncastillo

04/14/2012

Provided by YP.com
Don't recommend! I ordered a d...

Don't recommend! I ordered a dozen red roses for my girlfriend and they were wilted with black around the petals. Premium price -- poor quality. Look elsewhere!

claimed iconBusiness Response04/18/2012

Johon, We are very surprised to read that you received roses from us that were "wilted with black around the petals". We pride ourselves on the freshest roses available, and we are flabergasted that this occurred from our flower shop. Please call me and we will straighten out this situation for you. Thank you.

This listing has been claimed by a business representative.
J
jswartz1

05/27/2010

Provided by YP.com
Creations of the heart sincerely bless the heart!

I am really glad I chose Roadrunner Florist from the myriad of others! From the initial greeting I received when I called, to the picture of my arrangement they created and posted on facebook so I could see it; I could not have been more satisfied. They took time to clarify my order and then invested their heart to ensure what they created for our daughters birthday would denote just how truly special she is to us. Thank you Pamela and Tina!! I will certainly be calling Roadrunner when I need to order flowers again!!

P
pafjd123321

08/01/2009

Provided by YP.com
What Outstanding Service

I called Roadrunner Florist & Basket Express from the Yellow Pages in Phoenix, AZ. I live in Michigan and wanted to send flowers to a friend who had just moved from Michigan to Phoenix. After calling and finding out that the owner was initially from Michigan, I was happy. But I was even happier when I learned that my floral arrangement could be delivered the same day as my order. Then when my friend called after receiving the flowers, I was so pleased that I had chosen Roadrunner. The arrangement was absolutely beautiful (I was told by my friend). Thank you to all at Roadrunner for making my day and that of my friend.

J
jonhamel

01/10/2009

Provided by YP.com
No.# 1 Roadrunner Basket Express Florist

If there's anyone out there who wants a professional florist that will cater to your needs, I most highly recommend the " Roadrunner Basket Express Florist there in Phoenix, Az. My girlfreind who lives there in Phoenix was totally impressed with the flowers from " Roadrunner. She said her roses were absolutely gorgeous & breathtaking ! That's what a customer should hear ! I highly trust " Roadrunner Basket Express Florist to everyone out there ! They are the greatest florist I've ever delt with & will continue to do business with. They are " Experts ! I want to thank " Tina once again for handling my order. How many stars would I rate this beautiful florist ? Well just look up on a clear dark night & see the billions of stars. That's how I rate this florist !!!

JS
Jane S.

05/21/2008

Provided by YP.com
What Terrific Service

How wonderful it is to work with a competent, local company!

I called Tina and ordered a gift basket as a thank you. The basket was delivered within the hour, and it contained exactly what I asked for. A magnificent selection of goodies! Yes, she also carries items for babies, and weddings, and new homes. She was telling me about all the special occasions and I'll be using her again and again!

Thanks, Tina, for a job well done!

JS
Jane S.

05/21/2008

Provided by YP.com
What Terrific Service

I called Tina and ordered a gift basket about 10:15 this morning as a thank you for a man who changed a tire on my car last night. What a surprise! The gift basket was delivered before 11!! WOW! I would recommend Roadrunner Florist & Basket Express to everyone!! Thanks, Tina, for a job well done! J. Gutierrez, Phoenix, AZ

More Business Info

Flowers and Gift Baskets That Guarantee a Wow!

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Phone: 602-246-0672

Services/Products
Fresh Roses and Flowers arrive daily from greenhouses across the country and around the world. Hawaiian and tropical arrangements our specialty. Baskets* Gift Baskets* Plush Animals* We help you celebrate Anniversaries* Birthdays* Births* Congratulations* Funerals* Get Well* Happy Day* Holidays* I Love You* In the Dog House* Over the Hill* Parties* Teacher Appreciation* Thinking of You* WeddingsService:* Delivery to Businesses* Delivery to Funeral Homes* Delivery to Hospice* Delivery to Hospitals* Delivery to New Homes* Delivery to RestaurantsFlorists:Flowers:* Carnations* Gardenias* Hydrangeas* Irises* Lilies* Orchids* Peonies* Roses* Silk Flowers and Greens* Sweet Peas* Tulips and More VarietiesOccasion:* Funerals* Holidays* Hospice* Hospitals* Love Baskets* Proms* Bouquets* Boutonnieres and Corsages* Centerpieces* Flower Arrangements* Fresh Green & Blooming Plants* Life-Like Beautiful Silk Flowers & Arrangements* Plants* Vases* Open Early* Emergency Service* Onsite Service* Fast Delivery* Online* By Phone* Carry Out
Brands
FTD, Teleflora
Payment method
debit, cash, all major credit cards, visa, mastercard, amex, discover
Location
Three Miles West Of the 51 on Bethany Home or 7 Blocks East of I-17 on Bethany Home. Directly Across the Street from Phoenix Baptist Hospital
Neighborhoods
Alhambra, Phillipine
Accreditation

Licensed

Certified

Michigan State University Floriculture Alumni

Society of American Florists

Categories
Florists, Flowers, Plants & Trees-Silk, Dried, Etc-Wholesale, Flowers, Plants & Trees-Silk, Dried, Etc.-Retail, Funeral Supplies & Services, Gift Baskets, Plants
Other Information

Parking: Lot, Private

Bike Parking: No

Wheelchair Accessible: Yes

Pets Allowed: No