Prowest LLC

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My wife and I were on vacation in July 2018 during a good amount of the month. If you're a fellow Arizonan, you know this is peak "Monsoon Season". We had a friend check on our home toward the end of the month only to find some rather large leaks in our master bedroom, a guest bedroom, and living room.

I immediately remembered talking to a neighbor in our community who said he worked for ProWest Roofing. I called Jeff Guthrie and explained the issue. Within an hour, he was at our home (without us being out of town) and put tarps on the roof to prevent further damage.

Once we got back in town, I sent Jeff a message so that we could meet. He met me on my lunch break and had showed up early to get measurements to provide an accurate quote. He knew I had a short amount of time available and was able to chat and provide info, along with me still being able to eat lunch.

After Jeff reviewed our roof and internals, he said that the there were new City of Phoenix codes in place that would prevent him from replacing the roof without replacing the wood underneath the shingles. We discussed the issues at hand, and with Jeff's assistance, he helped me file my claim with my insurance as the 2018 Monsoon Season had caused extensive amounts of wind damage. He explained and showed evidence of the shingles being broken off, issues where the decking failed, and areas where mold had begun forming.

Fast forward 3 months - My new roof is beautiful and safe, my insurance company has covered my roof (with Jeff's assistance), and my wife and I are extremely happy! We are truly thankful for Jeff Guthrie of ProWest Roofing and would strongly suggest you do business with them. With their guidance, expertise and complete follow-thorough, you'll feel like you're their only customer during the entire process.

Thank you Jeff & ProWest! You guys are lifesavers!