Power Chrysler Jeep Dodge

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OPEN NOW - Closes at 9:00pm

I bought a used dodge ram from them this week. I appreciated the fact that they did not haggle. They took off one fee and that was the set price. They were not hassling us like they were when we went to Avondale Dodge. They are unprofessional at Avondale and the manager was very rude and arrogant. Smitty our salesman did not pressure us at all. We actually left thought about it and came back. He wrote up and signed a paper on the price, so we could keep it for our records if we did come back. Of course they did pressure you on warranty stuff, but we just said no thanks three times. I would definitely go back. Also they have an awesome play room for kids. I went to the other power on bell road and did not realize it until the man gave us the card, but they were really up front and honest there too. I also liked carmax.

i will never again buy a car from them. i purchased a used 04 mustang about a week and a half ago. when i purchased the car i saw a fee of close to 800 dollars for maintenance fees before the car was put out for sale. now i had never seen this before so i asked what it meant, they told me the car went through a 125 point inspection and everything that looked bad got replaced. now when i bought the car i heard a squeak when the car was running i though it was a belt from the armor all job they did in the engine compartment. so i dismissed the issue. when i financed the car they kept trying to force a warranty on me for the car they told me "if any thing breaks on the car, its covered bumper to bumper." eventually i said alright and i purchased the warranty. a week and a half later the clutch in the vehicle is completely gone and sounds like your standing in the middle of a machine shop, but the squeak was gone? so i took it into the dealership to get fixed. they told me its not covered

Not only did they sell me the biggest peice of junk I have ever owned (2005 Jeep Grand Cherokee), but I just tried to buy parts for this peice of junk and they locked the doors as I was walking towards the parts building. I understand they close at 4:00 on Saturday, but it was 4:00 as I reached the front door and they just ignored me. So I walked towards the service department to see if they would help me and they shut the over head doors in my face. The sales department is shady, and the finance department is even worse. I will take my business else where to buy parts and I have bought my last Chrysler vehicle. I understand now why they are bankrupt. My 2005 Jeep has 60,000 miles and the CD player quit ($650 not installed), the mode door actuator quit ($750 installed), front differential is leaking and the busings are broke ($950), seatbelt pretensioner is out ($260), all the knobs for the vents fell off ($750) total is over $3,300 and it is not even 5 years old.

My husband who was diagnosed with early dementia went to have a car serviced and came home with a new $45,000 car. The sales people did not verify income, did not complete the application and lied to my husband about what his current car payment was-my husband did not know. When I took the car back the very next morning after making an appointment immediately, I was told AZ does not have a remorse law. since I did not have Power of Attorney over his business transactions at the time, we were stuck. I will never buy from them again.

My sister purchased a car from power Chrysler here in phoenix. Not only did they sell her a lemon but also a bad warranty. She spent almost a $1000 dollars on her 30,000 mile tune up when she bought it with 32,000 miles. Then she had problems with the car accelerating while she was driving. Know the dealership wants $760 to fix a shift modulator. Her warranty dosent cover anything. she sits here next to me on the phone with the dealership ,for over an hour, trying to get answers. Maybe someday the dealership will learn to communicate with their service department, goodwill depart, and service contract department for better customer service. I know I will never refer anyone to them. Thanks for nothing on behalf of my sister

I saw a vehicle Online I wanted to purchase, so I made an appointment with one of the Internet Managers to see the car after she verified the car was still available. I showed up to the appointment at the scheduled time and the Internet Managers didn't. Not only did she not show up, but the car wasn't anywhere to be found either. If she wasn't going to make it she could of phoned me to say she was delayed or not coming. It was a complete waste of time and to a point...false advertising.

I scheduled an appointment with their service dept. online. I received a confirmation email stating that someone would be in touch with me to confirm my appt. time. I never heard from them. I gave up waiting and took my vehicle to their shop on Saturday, which according to their own website the shop is open Saturdays until 4 pm. I arrived at approx. 2 pm and walked into the service office. When the guy saw I had a coupon, he said the shop was closed. I went to another dealer, Larry Miller Dodge, and they couldn't believe that Power Dodge has such slackers working for them. I got my vehicle serviced at Larry Miller Dodge and would recommend them hands down over Power Dodge.

Decent service and selection. Could have worked harder for my business.

We bought a brand new car here which we love, but the financing department really did this dealer a disservice when they changed the terms of our loan two weeks after we bought the car. They called us & said either you agree to the terms or bring back the car. Not the best solution to costumer service. ######Then, when we took the car in for the first maintenance visit, we had a scheduled appointment which they promised would take no more than an hour, but ended up waiting for over three hours.######For this dealer having such a "stellar" reputation, we were extremely dissappointed!

I have bought three vehicles from them. They are great