At New West Lending Inc., we are dedicated to providing our clients with superior mortgage services combined with the most budget conscious rates available in Phoenix, Arizona and the surrounding areas.  All of our Mortgage Advisors are required by law to be licensed before they can counsel you about your financial and mortgage needs.  We all go through an extensive training and testing program to insure that your interests are protected. Specializing in a number of mortgage services allows us to help you explore all of your options available for Phoenix home loans.  We are able to offer help with refinancing, debt consolidation, and even unique loan scenarios such as reverse mortgages and FHA and VA loans. Our Mortgage Advisors will work closely with your Realtor to help make your home purchase a reality.  Of course, securing the lowest rate possible and providing payments that fit your budget are of highest priority. Perhaps your pressing concern is to refinance your absurdly high mortgage rate so you can more easily afford your monthly payments.  Our team of professionals can help you bring your interest rate back down to Earth. Our experienced team of Phoenix Mortgage Lenders can also help you consolidate your debt into one easy payment to help make your financial world easier. Senior Citizens have another option on the road to financial freedom, the Reverse Mortgage.  Visit our Home page or call our Mortgage Advisors for more information regarding the Reverse Mortgage. Ultimately, we strive to create lasting relationships with each of our clients so that we as Mortgage Lenders can continue to provide exceptional service across all of Phoenix for many years to come.  Rest assured that all of your personal information will remain secure and private. We take pride in the fact that our name is trusted throughout the Phoenix area and including, but not limited to: Tucson, Yuma, Flagstaff, Prescott, Glendale, Scottsdale, and Peoria. Simply give us a call, 602-999-6814, to speak with an experienced mortgage lender.  You can also utilize any of the interactive tools offered throughout the site.  We are looking forward to helping you achieve your financial dreams. We offer several home loan mortgage options no matter  what your financial or mortgage situation might be. Whether you are looking to purchase a new home and need a home loan, want to refinance to bring your mortgage rates down, or simply wish to consolidate your debts into one single mortgage payment, we can help you achieve your goals.We provide the following home loan services:• FHA Loans • VA Loans  • 30-Year Fixed Rate Mortgages • Reverse Mortgages • Refinancing • Debt Consoliation Loans • Purchase Loans  • USDA Loans • HUD Repo Loans  • Conventional Loans • Jumbo Loans

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Reviews

EH
Elizabeth H.

11/23/2015

Provided by YP.com

Grade F- FROM ME...ABSOLUTE WORST LOAN COMPANY I HAVE EVER DEALT WITH! I WENT WITH THIS LOAN COMPANY BECAUSE I WAS TOLD BY THE LOAN AGENT (WENDY WHIGHAM) THAT THEY WOULD ABSOLUTELY BE ABLE TO DO MY LOAN. WE ARE SELF EMPLOYED & SHE REASSURED US NUMEROUS TIMES. THERE WAS NOTHING BUT PROBLEMS FROM DAY 1. SHE ASKED FOR ALL OUR ITEMS & WE GAVE HER EVERYTHING IMMEDIATELY. TRYING TO COMMUNICATE WITH HER WAS DIFFICULT. I BELIEVE SHE MUST WORK FROM HOME OR THIS IS A PART TIME GIG. NONETHELESS, WE WERE REASSURED EVERYTHING WOULD BE FINE. WE WERE TOLD UPFRONT THAT THIS WOULD TAKE 30 DAYS. WELL....ON DAY 30, NOTHING! STILL HADNT BEEN UPLOADED TO THE PROCESSOR, NOR HAD AN UNDERWRITER EVER SEEN OUR FILE. DAY 40, WE WERE IN THE SAME SPOT AS DAY 30. I SPOKE TO MANDY REGARDING THIS AND SHE STATED IT IS HER COMPANY, THEY DONT EVEN REPLY TO HER!

SO I DECIDED I WAS GOING TO WRITE THE PRESIDENT (Bob Heidrich), VICE PRESIDENT (Gail Atwood) & UNDERWRITER (Gary Huntoon) OF THE COMPANY...NOT ONE OF THEM WROTE ME BACK TO DISCUSS THEM LEAVING MY FILE HIGH & DRY!! HOWEVER, MANDY CALLED ME STATING THEY FORWARDED HER MY COMPLAINT EMAIL, WHICH CLEARLY MEANS THEY GOT MY COMPLAINT & DID NOTHING.

BASICALLY, MY FILE SAT WITH THEM FOR 40 DAYS AND THEN THEY JUST DROPPED IT & NEVER PROCESSED IT...I was never denied, I was highly qualified but yet, the file was complex for them because I am self employed so they decided to just leave it & not contact me after leaving all my eggs in their basket for 40 days!! Terrible Company & even worse customer service. I will be filing a complaint with all states they work in! They should be held liable for lost money!

W
wvmmediaandeventssalesmanager

04/19/2013

Provided by YP.com

More Business Info

BBB Rating
A
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BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Extra Phones

TollFree: 888-522-7870

Services/Products
Mortgage Lending for residential homes
Brands
fha
Location
A+ Rating with the Better Business Bureau. Member since 2/18/1999 http://www.bbb.org/cent
Neighborhood
Camelback East
Languages
English, Spanish
Associations
A+ Rating with the Better Business Bureau. Member since 2/18/1999 http://www.bbb.org/central-northern-western-arizona/business-reviews/mortgage-brokers/new-west-lending-inc-in-scottsdale-az-18003246/
Categories
Financial Services, Loans, Mortgages, Real Estate Loan Processing, Real Estate Loans
Other Information

Parking: Lot, Self, On Site, Free

Wheelchair Accessible: Yes

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