Mercy Care Plan, established in 1985, is a Medicaid health plan designed for members enrolled in the Arizona Health Care Cost Containment System, including families, children, single persons, couples without children, the elderly, the physically disabled, Medicare cost-sharing members and individuals with development disabilities. Mercy Care Plan is located in Phoenix, Ariz.
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Reviews

R
ralphinphnx

05/13/2011

Provided by YP.com
So,while this non-profit Mercy...

So,while this non-profit Mercy Care Advantage Plan has great Doctors and benefits,

however as a member for over 20 years,frankly their two taxi cab companies they use

Discount Cab & AAA Transportation right along with a number of Mercy Care Advantage and their transportation section @ 602-200-3629 are total incompetents right along with both Discount Cab and AA A Cab dispatchers as I have had to file

Six Formal Complaints about both Discount Cab & AAA Cab and failure to pick me up

and take me to my various Doctor and Lab Appointments and which happened again

today Friday May 13 2011 when Discount Cab never showed up to take me back home from Sonoran Qwest Labs and the dispatcher at Mercy Care Transportation

lied and claimed "We donot have you in our computer"and got real lippy with me.

Iam on 24/7 Oxygen and was left waiting for 50 minutes outside in the 97 degree

hot weather and two calls later Discount Cab showed up I filed a formal complaint with Mercy Care Advantage about it ASAP after I finally got home. AVOID Discount Cab.

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

Fax: 602-263-2098

TollFree: 800-624-3879

Services/Products
Diseases Conditions, Asthma, Behavioral Health, Breast Cancer, Diabetes
Payment method
insurance
Neighborhood
South Mountain
AKA

Mercy Care Plan / Mercy Care Advantage

Category
Health & Wellness Products
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