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Reviews

B
betterbusinesscritic

03/26/2013

Provided by YPmobile
no customer service whatsoever

This place sucks! I came in on 3/26/13. I drove up, a older mexican man approached me. He did not speak english and I told him that I wanted a tune up. He quoted me $100 right off the bat. Not sure if he pulled that number out of nowhere or if thats their basic charge for tune ups. There were no prices listed for any of their services inside the office or outside on the building. After handing thr mechanic my keys and him telling me it would be 40 mins I walked inside. Immediately I saw 3 employees sitting down in an office behind their clear plexi glass. All three of them looked at me and said nothing! I sat down. All 3 employees throughout my stay walked passed me and said nothing. These people have no customer service skills and could care less how their guest are treated. As I paid for my service, Ruby took my payment. I said to her, "How are you today" she replied and I told her it would have been nice if someone would have greeted me when I came in. Ruby did not even respond. Not even a sorry or anything! I know she spoke english because I heard her talking earlier. The only person that waz nice to me and waved as I left was the spanish speaking mechanic. I will never go back there! God Bless your business.

More Business Info

Hours
Regular Hours
Mon - Sat:
Payment method
discover, all major credit cards
Neighborhood
South Mountain
Category
Auto Repair & Service
Other Information

Parking: Garage, Free

Wheelchair Accessible: Yes

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