Arizona's Best Cabinets

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This is the owner of Arizona's Best Cabinets responding to the review written on September 2, 2015. First of all, all I can say is that anything can be written about anyone on the Internet whether it contains a shred of truth or not. The first indication that we knew this was a complete fabrication is that we would never quote a two-week completion date for an island. Secondly, we service over 1200 customers per year and in our attempt to identify this person nowhere in the system is the name used in this review listed so at the very least this person used a false name. Finally, it is curious that this person (whomever they may be) first insists that they're not going to pay for something they haven't seen when they themselves stated in their own review that the request was made by the company to come and inspect the cabinetry before final payment and delivery. We expect that clients want to inspect their cabinetry before final payment and we absolutely encourage them to do so.

In 32 years of our company operating and my ownership dating the last 10 years, I have never responded to a negative review because they constitute such a small segment of the thousands of satisfied contracts we complete, I know our customers that return to us month after month and year after year know and value the product we produce. However, this review finally pushed me over the edge and I am now speaking out for business owners everywhere that have had blatantly false things disseminated about them in this place we call the Internet. This is the world we now live in that instead of actually focusing on my customers I am compelled to waste my time doing damage control. We all believe in "buyer beware", but we should also be mindful of "buyer beware of the bullcrap" that floats around the Internet with no monitor, no validity, and ultimately no relevance.

DO NOT DO BUSINESS WITH THIS COMPANY. We ordered an island for our kitchen. The sales person said it would take about 2 weeks to make, it is now over 7 weeks later and we still don't have it. They just called and said they would be delivering it between 8-9am and they never showed up so I called them and they said they need the rest of the payment before they would deliver, I said I want to see the product before I pay them more money and the said that I would have to come down to their warehouse to look at it. In the contract it states that at time of delivery I would pay the other half. I'm not going to give them more money when they are over 5 weeks late and I haven't even seen the product. Over the past month we have called them many times asking where our island is and it got to where they were blocking our calls so I would use a different phone to call and they would answer right away.