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Reviews

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Mabel M.

08/13/2020

Provided by YP.com

I was shown a house, applied for it. Immediately put down an earnest deposit AND paid the application fee. When I was shown the house they said that it wasn't even on the market, to get the application in fast to ensure approval. Well, I submitted the application and had to blow up the office to get any response to them regarding my application. David Mccon was in charge of my paperwork. I called him many time with no response. Finally I was able to get ahold of him. I had sent him an email with ALL documents needed, and he couldn't even open the files to see what they were. He said I was missing items. I re-sent them separately and he said, "okay". So I believed my application was given priority, but no. A week went by and I heard nothing from them. I called them and was told somebody had gotten approved before me. So, I contacted Kirstyn Lobry for another house. I thought, well they ran my application, they surely can use it for another home. Turns out they they took my application fee and never even ran my application. David did not even look at it, yet he stole my money. Kirstyn told me due to the issues, I could pick up my earnest deposit AND my application fees. So, I went to the office. The receptionist said she did not know what I was talking about and she refused to give me my application fees. They stole $140 in fees and never even touched my applications. I suggest nobody rents from these people. They lack communication and customer service. They made me sit outside in the heat for half an hour waiting. Its just not fair.

A
andrew.mook.7

04/09/2013

Provided by YP.com

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: 602-666-7308

Phone: 602-863-1900

Phone: 623-205-5996

Fax: 602-863-1638

TollFree: 877-348-9004

Payment method
amex, discover, master card, visa
Location
Metroplex
Neighborhoods
Metroplex, Continental Metro, North Mountain
AKA

Apartment Hunters Inc

Apartment Hunters-Residential Management

Other Emails

Categories
Leasing Service, Real Estate Management
Other Information

Parking: Street, Lot, Free

Wheelchair Accessible: Yes

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