As a National Valet Parking Association member, American Valet in Phoenix provides services that are more than a convenience. Its professional staff and smartly designed equipment eliminate the costs of scheduling parking crews and maintaining equipment. The businesses and events it serves includes: wedding parties; malls; country clubs; casinos; hospitals; private parties; restaurants; resorts; sporting events; hotels; and night clubs. Some of the advantages offered by American Valet include: properly maintained signage, key podiums; cones and tickets; a $2 million insurance policy; and all payroll and payroll expenses, including workman s compensation employment and FICA. It is the vision of American Valet to be a leader and advocate in providing exemplary parking and transportation services nationwide.
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07/21/2010

worthless

Parked with them at waterfront in scottsdale, terrible experience, will never use again i would rather walk or park across the street.

03/12/2010

Quality, Dependable, a step above

We have used American valet for personal parties, recommended them to others and have a VIP sticker. We have never been disappointed, they have always exceeded our expectations.

03/10/2010

Customer

I used American Valet at the Cliff Castle Casino, the service I recieved was terrible. I will never park valet again!

12/09/2009

Thank You!!!

Thank you for helping me to make the November 4th event so special. We so appreciate your efforts to give our guests the extra services that make any night exceptional. The guys were very professional and we appreciate all the hard work.We look forward to working with you again!Katherine S.Event Planner

12/09/2009

Excellent Service

We comment American Valet for its excellent services that have been provided for many years at the FBR Open. The staff was well organized, competent and very effective. Mike's vast knowledge and past experience at the tournament site ensured that our VIP/valet patrons had an excellent worry free parking experience at the FBR Open.American Valet excelled in all areas of customer service. Their staff was very visible, helpful and committed to serving the Thunderbird organization at the Valley's largest golf tournament.I recommend American Valet to any organization that requires professional assistance in managing the valet parking needs - simple to complex. American Valet can certainly handle the contract!John B.Executive DirectorFBR Open

12/09/2009

Outstanding Service!

I am pleased to have this opportunity to write this unsolicited statement for American Valet.This company, in my opinion, is the finest valet service in the entire Phoenix metropolitan area. This is a company where the mission of providing the highest quality valet service is indeed a reality. In the time that the American Valet has been our valet service, I can say with absolute confidence that Durant's reputation for outstanding service begins in the parking lot. The employees of American Valet are knowledgeable, professional, courteous and above all, provide a warm welcome to all of our guests. I can think of no greater accolade than to urge other firms seeking the very best valet accommodations for their patrons to consider the finest service in the valley, American Valet.Carol M.General ManagerDurants.

12/09/2009

Excellent Performance!

In January, 2005, we contracted with American Valet to take over our valet portion of the casino services we provide for our guests. This has proven to be the best of both worlds for us - it has improved our valet service for our guests and singnificantly reduced employee expenses for us.Based on their excellent performance since entering into the contractual agreement with us, I am confident to recommend American Valet oto enhance your business opportunities. John O.Cliff Castle Casino

10/14/2009

Customer Service Oriented!

You have been providing valet service for Scottsdale Fashion Square for many years and we are extremely pleased with the service you provide.Your people are very customer service oriented and are always looking for ways to enhance our customers shopping and dining experience at the mall. American Valet has been a superb business partner and we look forward to our relationship extending long into the future.Steve H.

YPMobile User

09/18/2009

Taking special care

In the past six months, my husband was hospitalized at Scottsdale Healthcare Shea for more than eighty days. He has since passed, but I know he would agree that the service we received from your American Valet crew was very good. I asked for special care because I lived with my husband at the hospital for the entire time. Your crew made sure that I maintained a parking place near the entrance so that I could find my car easily. They also allowed me to keep my keys since I was staying each night. I wish to thank Rodrigo Del Rio and his staff for being so helpful to me during a very difficult time.

09/18/2009

Professional & positive attitude!

Banner Heart Hospital employed AMerican Valet in 2005. Initially, our intent was to use valet only during our busy winter season, however the complimentary parking was such a huge success to our customers we now offer the service year round. American Valet's professionalism, positive attitude and above and beyond approach to services, i.e. changing tires, has complimented our mission of making a difference in people's lives through excellent patient care. Great job American Valet!!!

09/18/2009

Service excellence and Operational quality

It's my pleasure to write of our experiences with American Valet as they relate to our parking garage. Since February, 2007, American Valet has provided the parking management for our 522 space garage. They have provided us professional service, dependable employees, and an obvious desire to improve our operation. Their company's emphasis on service excellence and operational quality matches our own corporate culture, which has made for an excellent working relationship over the years.I would not hesitate to recomment American Valet for parking garage operations management of for any of the many other services they provide. We appreciate and value their service to our medical center.

09/18/2009

Seamless & Natural

Mike began providing valet services here in April of 2004, and we have nothing but praise for the service they provide. The Kierland Commons environment is very demanding, not only due to the multi-faceted lifestyle component, but also the constant influx of traffic, especially during peak times. American Valet manages this stream and constantly exceeds our expectations.With 5 locations throughout the property for customers to use, American Valet integrates with the center in a way that is seamless and natural. The valets are extremely customer service oriented, which enhances the atmosphere we strive to create for our guests. We value our partnership with American Valet, and view them not as a company, but part of the Kierland Commons family.

09/18/2009

Great organization!

I have had the pleasure of working with American Valet, who have been servicing Chandler Fashion Center since its opening in 2001, and have found them to be a very good partner.They are a very efficiently run organization, always accommodating and extremely customer service oriented.

09/18/2009

Dedicated Staff

It has been two years since we started service here at Westgate City Cneter and thanks to all of the hard work of the dedicated staff, our valet program , like the development, continues to grow. Their professionalism, attention to detail and high level of customer service has set a standard that our guests have grown to value.American Valet's commitment to being a partner in the project has also set a standard that I personally look for when considering any of my other service providers here at Westgate. I know that if I have any needs, American Valet is only a phone call or email away!

09/18/2009

Outstanding customer service!

American Valet has provided parking management services at Phoenix-Mesa Gateway Airport since April 1, 2008. During this time, American Valet has provided outstanding customer service to patrons, as well as maintaining a high level of reliability in shift coverage and revenue accountability.The company and employees demonstrated an exceptional level of flexibility with procedural changes and schedule coverage. We have been very satisfied with the balance of exceptional customer service and high operational effcience.

09/18/2009

Perfect Solution!

In February of 2006, American Valet began to provide their shuttle services for approximately 100 of our employees to and from 2 parking facilities. Now, through our most recent parking phase, American Valet effectively shuttles more than 1300 employees from 7 parking facilities and we continually add more.American Valet has been extremely accommodating and quick to adjust for the constant changes. With the help of their courteous staff our employees have made the transistion of relocating their parking spots with ease. They have succeeded in making the ride on the shuttles a pleasureable one, as shown by their anonymous rider comment cards. In addition to their shuttle service, we have utilized their valet services for our special events. Our executive team personally requests their valet service, because of their superior customer service, ability to handle large events and difficult parking situations.

09/18/2009

Extremely pleased with service!

American Valet has been providing valet service at Scottsdale Fashion Square for many years and we are extremely pleased with the service they provide.They are vey customer service oriented and are always looking for ways to enhance our customers shopping and dining experience at the mall. American Valet has been a superb business partner and we look forward to our relationship extending long in to the future.

09/18/2009

Reliable, Professional & Accommodating

We are delighted to work with American Valet. American Valet has been with W Scottsdale sinc ehte property opened in 2008 and they've been reliable, professional and accommodating. W Scottsdale chose American Valet due to their stellar reputation in the area and this company has lived up to every expectation. American Valet's level of professionalism is visible throughout the company, from the attendants to the management. American Valet is a company we are proud to call our partner. They have gone above and beyond to immerse themselves in the W culture and to learn what W is all about. They are the face of W, the first people to interact with the guests and they represent W to the highest degree. It is a great pleasure working with a company with such exceptional service.

09/18/2009

Great Service

Banner Health has been using American Valet in many of our facilities for over seven years. We have been pleased wtih their service since the beginning. They are professional in every way. They are quick to respond to issues and we enjoy working with them. I only wish all of our other vendors were as easy to work with as American Valet. I would highly recommend them to any one that needs valet service.

05/10/2009

outstanding service

great service they provide thank you for the great job.very profesinal and helping people.

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

Direct Corporate Office: 602-861-9182

Fax: 602-861-9183

Payment method
check, debit, cash, all major credit cards
Neighborhood
North Mountain
Categories
Party & Event Planners, Valet Service
Other Information

Parking: Lot