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Reviews

L
lsandra23

03/01/2011

Provided by YP.com
Good Service Company.

Great great service for a pest control company and we should know - been through the ringer with a few other less than reputable places. Friendly staff, effective service, decent prices - can't ask for much more. Thank you Alpha Ecological.

RC
Renee C.

07/12/2010

Provided by YP.com
Outstanding Customer Service

I referred a friend to Alpha and as part of some special plan, I got a $50 Visa Gift Card. Well, the damn thing didn't work and I called to raise hell. Turns out I didn't need to. They apologized profusely for the mistake and someone from their marketing department hand delivered a new $50 gift card to my residence, that day! I was shocked. It's nice to see that kind of service these days, and they're pretty adept at solving bug problems too. I'm not sure that I've ever had the privilege of being serviced by a better company. Kudos to Alpha Ecological and their staff. I'd highly highly recommend them.

H
happiemommie75

09/29/2008

Provided by YP.com
Not so happy................

I was not happy with their service at all!!!! They didn't do what they told me they would do on the first visit, such as remove spider webs and spray the eaves. I still had a lot of crickets, spiders and scorpions after they sprayed. I called them a week after they sprayed to tell them that I was still seeing lots of crickets, scorpions and spiders and their reply was "Well we don't want to come spray again because we want them to take the spray to their nests". Well a month or so after they sprayed I did not see a decline in crickets, scorprions and spiders......you would think the bug spray would have made it to the nests after a month. Sounds like they just didn't want to spray again. I had a pest control before this who was GREAT (left because of a misunderstanding) and am going back to them next month...thank goodness! I hardly saw a bug when they were spraying...especailly after the first spray! One good thing about Alpha is that they were very polite...except the lady that told me they didn't want to come back out to spray...she sounded a lil annoyed! I was even nice about the whole thing. If anyone should have sounded annoyed it should have been me! I won't ever use them again.

More Business Info

Hours
Regular HoursMONDAY-SUNDAY
Extra Phones

TollFree: 800-615-0751

Payment method
amex, cash, check, debit, discover, master card, visa
Languages
English, Spanish
AKA

Phoenix Pest Control

Category
Pest Control Services
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