Alcatraz Lock & Security

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I woke up on July 4, 2012 and saw that it was raining. I walked outside my condo to check out the rain in a shirt and basketball shorts with no shoes. I turn around to go back inside and my front door is locked. I checked my windows and sliding glass door and everything was locked. Started to panic not only due to the fact that it's raining and I have no shoes on but it's 4th of July and I didn't think anyone was open. I googled phoenix locksmith and came across Alcatraz. Gave them a call and within minutes Todd was at my condo with his tools and got me back into my house. Not only was he funny but had great customer service. Hopefully I never have another situation where I get locked out (he also made me 2 free sets of keys, front door & security door), but if I do I know who to call. I highly recommend Todd and will refer him to anyone who might need his services. Thanks again Todd!

I thought great customer service like this was long gone! Expert automotive locksmith; terrific to deal with; and reasonable prices. Don't even think about calling anyone else.

Our Business in Phoenix was broken into last weekend. The keys to the truck, the keys to the doors were taken, and the door lock was broken. We called lots of locksmiths, got lots of disconnected numbers and answering services who could not tell us how much to repair our door and make us new keys to the truck. We called Alcatraz Locksmith and the man on the phone was the locksmith who came to see us. He told us how much each job was, and charged the same price when he was finished. He was friendly, knew each part of his job, and everything was perfect when he was done. He made very helpful suggestions to help us keep ourselves from ever having this happen again. When the job was complete, we paid exactly what he said we would!

We lost our key to our new car at the store. The nice man came out in 20 minutes and opened our car. We looked inside, but no key, and no spare either. The locksmith made a key, and used a computer to make the key start the car. He then came over to our house and let us in.Good company, good service, very knowledgeable and cheaper than the dealership,too!

Someone stole the keys to our car at the mall. Todd came right out, opened the car, made a key to work it then used a computer to make it run because of the chip key, then he programmed our stolen key out of the car so no one would steal it. He even suggested that we contact our insurance and bill it to our roadside service. The price was the same as on the phone, we put it on our card, and now we are back home.We will use this company and tell all of our friends!

I was stuck, had my keys lost at Walmart. The man came out, made a key for my Ford Fusion, followed me home then rekeyed my home. Reasonable prices, nice person, made a key when everyone said I had to go to the dealer. Saved my job because I could go to work the next day, and he was less expensive than I thought.