Enterprise Rent-A-Car
36 S 19th St, Philadelphia, PA 19103
Reviews
12/25/2015
Provided by YP.comOnce again a problematic experience with Enterprise at 36 S 19th st, Philadelphia. Despite reserving a compact car several weeks ahead of time, I arrived at the pickup time I'd scheduled only to find that they had no cars at all! After waiting, I was taken to 12th and Sansom where they only had a very large Caravan available. This was not what I wanted or needed for a 625 mile drive to North Carolina. The manager did give me a free tank of gas (helped with the poor fuel economy of this vehicle), but this has been twice in a row I've had a real problem renting a car from this location. The manager had promised a free days rental from a previous rentals major mechanical problem but did not honor this, instead I cashed in my loyalty points. They really get you over a barrel because going or returning from a trip is a rush for any busy person, and one doesn't have time to resolve problems caused by Enterprise; I'll be very happy to not have to patronize this business in the future.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Services/Products
- Airport Pick Up Auto Rental Car Rental Luxury Car Rental Rent a Car Rental Cars Van Rental
- Brands
- Auto Rental, Car Rental, Luxury Car Rental, Rent a Car, Rental Cars, Van Rental
- Payment method
- check, cash, amex, discover, master card, visa
- Neighborhoods
- Center City, Center City West
- Other Link
https://www.enterprise.com/en/car-rental/locations/us/pa/philadelphia-19th-st-17cy.html
- Categories
- Car Rental, Truck Rental, Van Rental & Leasing