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Reviews

C
cjgrubbs26

05/11/2014

Provided by YP.com

We ordered take out. They were here within a timely manner. My egg rolls were ok...just tasted old and I usually LOVE them. The sweet and sour sauce was the worst. First off, it smelled like sweet and sour sauce mixed with puke. I'm not kidding. I wouldnt say that to be mean, it is LITERALLY what it smelled like. We liked the crab puffs...just didnt have anything GOOD to dip them in. We both ordered teriyaki combo plates, and pork fried rice as well. Rice was ok...not much flavor. Hub never even got to his teriyaki last night....bad thing is, I did. I had probably about 5 bites before I put it in the fridge for tomorrow. It was the only thing I ate that hub didnt. I was up ALL NIGHT long in the bathroom. Sick as a dog. The teriyaki meals are still in my fridge and I plan to call about it. I didnt call last night because it was late and I didnt feel good- didnt want to deal with people...I figured I'd call in the morning when the worst of it was over...........( JUST CALLED THE PLACE) spoke with the manager. I asked for a refund on just my two meals that wouldve totalled less that $15. My order including tip- I even tipped 8 dollars!- was $38. I've lived in peoria all 28 years of my life, and order from this place quite frequently. I have never asked for a refund or complained before. Usually they are our GO TO for chinese take out. Guy said no, because people can eat, get full,and then call for refund. ONe of my meals had like 5 bites taken out of it (that's what got me sick) and hub didnt even touch his yet, he put it in the fridge and was saving it for today......SO I OFFERED to take the food back to them. He said no again. I asked for higher up and than him and he said there was no higher....just the owner. I asked for the owner's info or to give him my info for contact and he refused! He said the owner would think it was silly and would laugh at him for not being able to handle it. I said, ok, then why isnt this handled? He blasted me and said if I was sick last night, I shouldve called basically WHILE i was in the bathroom late last night.... He then again refused to take my info and then hung up on me. I told him I just wanted to speak with the owner. Im not some cheapy trying to get my money back. I have a house, two vehicles, and a small business. $15 isnt anything but principal at this point. Your food made someone sick. I didnt ask for a full refund and I tipped MORE than what is adequate. I WAS a good customer and now they have lost our business. Today is mother's day. Last night we ordered take out cause my inlaws just took the kids for the night. It was my relax night....and I ended up in the bathroom all night long- and feeling like crap this morning. I asked if I needed to go to the doc to prove I'm sick. He laughed at me by the way. I was never rude, I never raised my voice, I just wanted a resolution to my compaint. He didnt offer to look over or check the food- the sweet and sour as well as the teriyaki were bad. Didnt offer to take any extra precautions. NO apologies- just kept telling me how HE doesnt want to get ripped off or lose money. Again, I asked if I needed to go to the doc for any proof they might need. HE LAUGHED. I called with a genuine concern.

R
raymondhuang

11/27/2012

Provided by YPmobile

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Payment method
cash, discover, master card, visa, all major credit cards
Price Range
$
AKA

Wong's jr Chinese Cuisine

Categories
Chinese Restaurants, Asian Restaurants, Caterers, Chinese Grocery Stores, Restaurant Delivery Service, Restaurants, Take Out Restaurants
Other Information

Parking: Lot, Private

Wi-Fi: No

Bike Parking: No

Attire: Casual

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Asian, Delivery, Caterers, Take Out, Chinese

Alcohol: No

Takes Reservations: No

Outdoor Seating: No

Price Range : Below Average

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