Arcadia Health Rehab Ctr

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My father was in this facility and I cannot recommend it enough. I was very nervous about his admitting to a facility as it is something I promised I would never do. I toured many local facilities and never called ahead. Arcadia was very accommodating to give me a tour after hours and unannounced. The accommodations within the facility were not only impressive, but the delivery of the accommodations were as well. My dad is a picky eater and the facility was able to accommodate his requests. They allowed him to choose off of a different menu for each meal. Therapy was offered all days of the week. The staff was cheerful and encouraging. I asked staff often for updates on my dad and visited daily. Staff was accepting of my constant interruptions and answered all my questions. When I took my father home his arrangements for home health and equipment were made prior to his discharge and his leaving the facility went smoothly. I appreciate all the care and attention my father received.

I would not recommend this place to anyone who can not take care of their self who can not see or who needs to be protected from sheep in wolves clothing. Staff does not keep you informed . Social will not work with you or try to let you know anything. She is very rude. Therapist threaten. Night nurses do not want to tend patients. My dad got an infection and ona Dr visit he had to go to ER. A room mate got sick and had high blood pressure throwing up and they put him to bed and left him and did not contact his family. Long story short it is all about the money. My dad's room was nasty

I was prompted to write this review because I visit Arcadia a few times a week to visit residents. As a result of this I am very familiar with their staff. All of the 5 star reviews on this page were written by current employees and department heads, NOT by actual family members or patients. These are some things that I have witnessed within this facility:



They don't seem to have the necessary equipment on hand to properly do their jobs.

Infection control is another big problem and also keeping their staff informed about patients with infections. For instance, there was recently an outbreak of scabies at this facility and the staff wasn't given proper personal protective equipment to protect themselves and other patients from passing it around. These patients were brought into common areas for meals and social events even though management knew of their condition.

All in all Arcadia is a disgrace. I certainly hope to be sent to a better facility if and when my time comes that I need long term care.

This is an excellent place. I had an amazing experience at Arcadia. I would recommend it to anyone. The care is fantastic.

The staff at Arcadia really took the time to answer all my questions regarding my care, without there motivation and encouragement every day I dont think I would have made such a good recovery

Highly recommend this facility,

The staff at Arcadia provided excellent care to my mother. She really enjoyed the room service menu and participating in the many activities.

Arcadia has an amazing staff that is kind and caring. They go above and beyond to provide excellent care and service.

Disgustingly dirty facility. Pictures available on my Facebook. Saddened by the care, or lack of, provided to my grandmother.

Social workers, nurses, and therapists all keep individual records, and do not communicate with the others.



Administrative personnel are curt and impolite. All others were polite. Absentee MD stopped by one time during my wife's two week stay.



Kitchen paid no attention to allergies, and several times served my wife foods to which she was deadly allergic.

Poor lack of communication. Family member unshaven, dirty without shower for discharging. Paperwork not ready for discharge. Social worker very poor at her job. Medication not followed. Do not recommend for family members.