Mercedes-Benz Of Palm Springs

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CLOSED NOW - Opens at 8:00am

I suggest all to address your issues contact corperate headquarters they know all about this place 800-367-6372 ext 6331 the reps name is Arash. Follow up on site if you call. At least that guy can fix the squeaky wheel. That's a joke - get it?

I am writing this review after waiting over two weeks for a response from the service director and MB USA. Not the first issues at this dealership, MB USA stepped in last time and got things rolling. This time I have heard nothing back and the situation is even worse. The bottom line is they said I had a fuel leak and a switch needed to be replaced. They said all the fuel lines needed to be replace due to this leak. I suggested that there was no leak that the fuel they saw was from the recent repair they had done. I took the car to another much more reputable dealer and sure enough no leak, no need to replace the switch. On top of all this they damage several items on the car and didn't even put it back together correctly. All this was done during a regular service and not a repair. Numerous times while going there various customers would be yelling and cursing at service reps, I should have taken that as a sign. Go there only as a last resort and make sure you document and photograph everything. Additional information, documents and photos available upon request.

Go to Long beach Or Riverside For service A, B And C Cost Few hundreds less then Palm spring Mercedes.