Ferman BMW Palm Harbor

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Jack Markley was wonderful. Really enjoyed working with him.

Our salesperson, Melinda, went above and beyond to help make this deal a reality.

I purchased my BMW from Ferman a little over a year ago. I appreciated the fact of not being pressured into buying a car, the shear quality of BMW automobiles help to sell themselves. I just can't say enough about my 335i, or the Ferman BMW Sales and Service Team. Kudos to my Service Advisor- Joe Cleaver, he's the best! I'm looking forward to a long lasting relationship with your dealership.

My salesman Larry was extremely nice and attentive and I felt like he was doing what was in the best interest of me and not his own pockets.

Bought a total of 7 cars from Ferman BMW (goes back to Sunshine BMW if you remember the old name), new and used, some for obvious reasons, some while living away from here and I have always had a pleasant experience with sales and service. David, Dennis and Matt always there for me in service, Joe, TC and John in the parts department...

Matt and Larry were exceptional in their service.

Dennis in service and David always make my experience at Ferman a great one.

After conducting extensive online research I scheduled my VIP appointment at Ferman BMW. I was greeted in a very timely and professional manner by the reception staff who quickly summoned my client advisor, Jim Krout. We spent about 4 hours test driving 3 different vehicles and going over the nuances and individual characteristics of each. I never felt pressured into a decision or hurried even though, by the end of it all, we were well past closing time. In the end I purchased the car I wanted a a very reasonable price. Three people stayed after hours to make this happen and, again, never made me feel like I was being a nuisance or an inconvenience. Jim, Alan Mazur and Robert Merchant were all incredibly friendly and seemed genuinely interested in making the sale under my terms. By far the best car buying experience I have ever had. The car was beautifully detailed and ready for me to pick up the next afternoon. At that time Jim spent an additional hour with me inside the vehicle making sure all my questions had been answered and all the vehicles features had been explained. He helped set up my seat position, phone and BMW Assist. Thanks Jim, Alan, and Robert!

From the moment I begin walking through the dealership Jim welcomed me with a smile. Being a bit younger than most BMW owners I was not sure how much time and attention I would receive. Jim told me everything I ever wanted to know about BMW’s and made sure the Sales Manager met me before my departure. The following evening I decided to purchase, and even though Jim was scheduled to leave at 4 that afternoon he stayed with me throughout the entire sales process. He then walked me through some of the bells and whistles of the vehicle until roughly 10PM! I would recommend Jim and the entire staff at Ferman BMW to anyone interested in making a purchase.

Best dealership we have ever been to. Atta boy to Bob Annis and the entire staff.

Joe Cleaver is a professional. He cares about his customers and my car service was excellent.

Service at Ferman is always tailored to my individual requirements. Dennis Daley always does a great job.

Joe does a great job of staying on top of things and keeping me informed. Great associate to work with!!

I have been coming to Ferman for 10 years, have had many advisors and Joe is the best I have ever dealt with; he is efficient, informative and provide good communication.

I had a great experience with Ferman BMW. I just love my BMW and it has everything I wanted and more. Plus the Ferman employees stayed past closing to complete my deal.

The amount of time was not a problem…as I had hoped for the LEAST amount of time to be spent with me…I just wanted to drive!!!! Love my BMW!

This is my dream car at the moment. I just wish that BMW would make the blue tooth/hands free speaker a bit closer to the driver.

I phoned John Crapper to see if he was available to meet…was at the dealership within minutes…and within the hour… I signed the deal!!!!