Car-X Tire & Auto
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1098 E Dundee Rd, Palatine, IL 60074
1098 E Dundee Rd, Palatine, IL 60074
WebsiteReviews
06/21/2012
Provided by YP.comI needed new brakes. They installed all new rotors and brakes on all four tires. My breaks continued to screech. Long story short, I went here a total of five times without the issue ever being resolved. They kept changing the pads but the breaks kept screeching. They change the rotors a total of 2 times. The last time I took it in, they said they would put on performance pads. They didn’t.
They were all really friendly and nice – which is probably why I continued to go to them 5 times.
Finally, I ended up taking it to the Car X near Rand & Arlington Heights. The guy there said the other Car X was putting on really cheap, metallic pads. He put on porcelain ones and I haven’t had any problems since.
I wrote into customer service via carx.com and they had absolutely no concern for my poor experience.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Services/Products
- ABS Repair Alternators & Starters Axle Repair Brakes CV Shafts & Joints Driveline Repair Electrical Accessories Electrical Systems Emission Repair Four-Wheel Drive Repair Mufflers & Exhaust Oil Change Radiator Repair & Service Serpentine Belt Shocks & Struts Springs & Suspension Steering System Tires
- Brands
- AC Delco, Advanta, BF Goodrich, Bridgestone, Continental, Cooper, Dunlop, Duralast, Falken, Firestone, General, Goodyear, Handkook, Kelly, Kenda, Kumho, Mastercraft, Michelin, Monro, Pantera, Toyo, Uniroyal, Walker, Yokohama
- Payment method
- visa, discover, master card
- Associations
- ASE-Automotive Service Excellence,BBB-Better Business Bureau,MAP-Motorist Assurance Program
- Other Link
- Categories
- Auto Repair & Service, Auto Oil & Lube, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers