Oviedo Auto Repair

Write a Review407-977-1733

CLOSED NOW - Opens at 8:00am

Had driveability problem, went everywhere to no avail
Oviedo auto repair fixed it while i waited, i like the music they were playing in the background too

I'm a huge fan of Oviedo Auto Repair! I moved to the area not long ago and took my car in to have the air conditioning worked on. Wow, what a pleasant surprise! Not only is Robert a skilled and talented mechanic, but he was very down-to-earth, personable, and fair. He let me know of other issues with the car and I returned a couple of months later to have the work done. He was able to fit me in that very day and before leaving, he walked around to the back of the car to look at a dent and scratch on the bumper that had been there for a year. I had mentioned earlier wanting a quote to have him fix it and he had fixed it at no charge! I will, of course, use Oviedo Auto Repair for all of my family's auto repair needs!

On Thursday, 07/31/2014, I called to reserve a truck to move my office. The agent asked when I wanted to pick up the truck and I told him at 5:30PM. I also told him that I might need the truck for two days, but that I would not know until the next day, Friday. The problem was that I had to move out of my existing office on 07/31/2014, but the owner had not yet signed the lease on my new office. It was supposed to be signed that day. I asked if I should just rent the truck for two days now. The agent said that it was no problem and that all I needed to do was to call and let him know if I needed it for an extra day. When I went to pick up the truck the receipt said that I was supposed to pick it up at 3:00PM. I brought this to the agent’s attention and he said it was no problem. He explained he was having some computer problems and he knew the time was supposed to be 5:30PM. The next morning about 10:00AM I called the agent to say that the lease had still not been signed and that I would probably need the truck for an extra day. The agent said it was no problem and that he would just extend the time by a couple of hours if I needed it. At 1:00PM my wife called to tell the agent that the lease was still not signed and we needed to keep the truck an extra day. The agent became enraged and yelled at my wife and told her she had better bring back the truck by 3:00PM. My wife handed me the phone and the agent yelled at me that my agreement said 3:00PM and that was when the truck was due back. He denied any previous knowledge of the prior conversation. I tried to reason with him and he became more enraged. I finally told him that I could not bring the truck back. It was loaded and I had no place to unload it. The agent then stated texting me about the truck. He texted that the truck was late after 3:00PM. He texted I needed to bring it back by 8:00AM the next day. Then he texted me asking when I was going to bring his truck back and I texted him that I would bring it back before 3:00PM that day. I took the truck back before noon. My lease was only signed at 4:00PM the night before. The agent said nothing. No apology, nothing!

I have rented U-Haul trucks, car dollies and trailers for over forty years. This is by far the worst experience I have ever had with anyone. Usually the service is excellent and friendly. I have never been treated so rudely by any U-Haul representative, or anyone else for that matter, as I was this time. To yell at my wife is inexcusable. Unless you are extremely hard up for agents, I would suggest you remove your franchise from this one. I will probably use U-Haul again in the future because of my previous experience with them. But if this had been my first experience I would never use U-Haul again. I know I will never use this agent again, nor will I do any other business with him. I can only imagine the number of young couples, just starting out, who have a similar experience with this agent and then choose to never use U-Haul again over the rest of their lives. In case your wondering, yes, it really was that bad. I really hope you take this complaint seriously and take your franchise away from this agent. I have never filed a complaint against a U-Haul agent before. You can check my record. But this experience was unbelievably bad.

Oviedo Auto Repair is a family-owned & operated. For over three decades, we have provided Oviedo & surrounding areas with honest, dependable, high-quality auto repair service you can trust. We utilize current technologies to diagnose and repair vehicles & we have many years of experience & keep current ASE certifications. We offer specials & military/student/senior discounts! Call us at 407-977-1733 or Check out our website at www.oviedoautorepair.com for more info!

http://oviedoautorepair.brandyourself.com/

New Location!

Went to their New Place in Oviedo at 1512 W Broadway St ( which is also 426 or aloma)It is Bigger, they offer so much more and its easier to get in & out of.They even have Uhaul Rentals & Storage. I like supporting the family operations thathave been here as long as Oviedo Auto repair Has-over 30 years! Keep up the Great Work!

TO BETTER SERVE OUR CUSTOMERS WE HAVE OPENED A NEW LOCATION, BIGGER AND BETTER E ALSO OFFER UHAUL RENTALS AND STORAGE.FROM OLD SOP MAKE A RIGHT ON ALOMA (NEXT LIGHT WEST) @ 1/2 MILE ON RIGHT JUST PAST OVIEDO MARKETPLACE ENTRANCE

AWESOME JOB!! I previously had a problem with my engine shaking and my brakes, i took them to many mechanic shops around the Orlando area but no one could really end up fixing the problem until i took my mini van to 'Oviedo Auto Repair' i notice after my car was not shaking and my brakes we're up to the correct performance thanks Oviedo Repair Shop.

FANTASTIC!!! GO HERE. Outstanding mechanic ! finished my transmission in two days, i did not have a reverse when i came in and now my car is running like a beauty! thanks so much Robert.

Great place, they are very helpful and friendly. I will never take my car to another shop, they have my business for as long as I live in the Oviedo area. :D

quick, with great quality, had no problems, & understood everything- HIGHLY RECOMMEND