Avalon Park Family Medicine

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I'm the kind of person who is not rude to people on the phone right off the bat. But the when the front desk lady starts off by calling me sweetheart in a condescending way and telling me to calm down before I can finish my sentence I have a problem. The front desk is the most rudest I have ever came across. I have worked in a doctors office and they do not know how to talk to people. Very unprofessional. If I could give it a half or no star I would.

My daughter has been going to this office for a few months and is very pleased with the doctor and his staff. His staff has been very pleasant and helpful to us. The unsatified remarks below are from 2012 -- please take them with a grain of salt!

My wife and I have been using this facility for some time now.

We constantly had very bad experiences with this clinic.

Not so much with the physician but the staff, that schedules appointments.

Specially someone "Michelle". She has been constantly rude, even to the extent to shout at us and asked us to use another facility

When asked if we could address this to doctor or someone else she told that she runs the facility and there is none beyond her.



I am going to new family physician and would recommend the same to others.