Affordable Critter Solutions

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2009 Customer - I had a smell coming from under my house, and I started wading through the listings of trappers/removal specialists on the web. I got a number of quotes, from high to ridiculous. Dirk at Affordable Critter Solutions had a fair quote and one of his guys was able to come out the next day. He crawled under the house, pulled out the decomposed opossum that was causing the stink, cleaned up the area, and was on his way. It was very pleasant doing business with them. Philip Fibeger Orlando, Florida

1-3-11 Our expressed appreciation for the generated care and professionalism accessed from you. Your directed attention to our problem, coupled to follow up service, certainly accessed comfort and confidence to a difficult circumstance. Your excellent documentation to the problem created easy claim to our home owners insurance. Our biggest thanks definitely is extended in that you further treated to eliminate the causation....thus NO return for the "critter" problems as a real "solution."Charles GillWinter Park, Florida 01-03-11

3-17-11 When I was hearing strange and loud noises in my attic I contacted Affordable Critter Solutions after finding their website. I had already contacted the county animal control, who was no help and another company who never showed up to provide me an estimate. When I talked to Dirk at Affordable Critter Solutions, he was professional and came out very quickly to see what was running around in my attic (it sounded like horses at night). After examining the attic, he basically said I had squirrels, raccoons, possibly possums etc in my attic... ick! I knew this was going to be expensive because not only did the animals have to be removed, but the entire perimeter of the house had to be examined to figure out how they got in and then repaired. In addition, they had ruined all insulation which all had to be pulled out and new insulation installed. Dirk helped me deal with my insurance company, who initially told me I was not covered for this situation. But Dirk told me exactly what to do and the Insurance Company then paid all but the deductible. After the work was done, I did hear a little noise and Dirk and his crew came back out to determine where the additional access point was and they fixed it. I think I am now free of unwanted visitors in my attic. Thanks Dirk, for a job very well done and all the help getting the insurance company to pay. Pat WhiteApopka, Florida03-17-11

6-18-11 We recently had a raccoon move into our attic and give birth to her young. We retained a local trapper, who trapped the mother and removed a baby from an interior wall. She did considerable damage to our soffits and the screens of our lanai & pool area during her break in and trips out for food. In addition, she packed down and soiled the insulation throughout the entire attic. Insulation is a big issue here in Southwest Florida and this has major implications for our energy costs. A local trapper recommended Affordable Critter Solutions to assess the damage, although they are located in Orlando. They were highly recommended and the urgency had passed; so, I gave them a call. Dirk Newham promptly came to our house and assessed the situation. He surveyed the entire attic area although it had to be over 120 degrees. He spent a couple hours photographing all of the damage. In a couple of days, he made a thoroughly documented proposal. The estimated cost was more than I expected, but so was the damage. There was no disputing what had to be done, because of his thorough documentation. In addition to repair and decontamination, his proposal included sealing all possible areas of entry by anything as big as a mouse, and a three year warranty. Due to the professional quality of his proposal, my insurance company authorized the whole thing in two days. (Tower Hill Insurance gets a positive recommendation also.) I have since learned that Affordable Critter Solutions has a trapper located in the local area. I have talked with him and was positively impressed with him as well. The repairs, removal and replacement of insulation, clean up, securing the house, rescreening of our lanai and front porch took four days. They had as many as five men working at one time. Everything was done completely and professionally. They even installed three attic vents I supplied without charge. Scott, the on-scene project manager, was here the entire time, overseeing everything and doing a lot of the work himself. He is pleasant and knowledge of all aspects of the project from trapping to clean up. We are quite pleased with the results. Our house is in better shape than it was before the raccoon moved in and we have a three year warranty. Thanks to Affordable Critter Solutions and Tower Hill Insurance, a very bad situation has had a positive final outcome. Donald GilbertCape Coral, Florida 06-18-11

2-15-2012 - I was extremely happy with the work Affordable Critter Solutions did for us on our home in The Villages, Florida. We had an animal problem in our attic and the work was addressed promptly, professionally and correctly. Everything was taken care of to our satisfaction. I'm very pleased with the professional manner and the quality of work done by Affordable Critter Solutions We had an animal problem and all the work was done quickly and correctly. All of the personnel were very easy and friendly to deal with. All personnel were courteous and our home was left in a very clean state. Thank You Much John B.The Villages, Florida02-15-2012

3-1-2012 - Our experience with Affordable Critter Solutions was very positive, The technicians responded to our animal invasion in a professional and experienced manner. They presented us with our service options with costs for each choice. Dirk personally handled many of the insurance issues, personally speaking with our adjuster and sending him photos of the damage, documenting the validity of our claim.The actual restoration was done efficiently and neatly with no inconvenience to us.The technicians were polite and respectful of our property; they went above and beyond the stated scope of the repair, adding extra cautionary services to insure that the repair would be comprehensive and long-lasting.Our only suggestion would be for the technicians to give customers an accurate estimated arrival time, with notifications if that time needed to be adjusted. We would like to emphasize how pleased we were with the overall service, skill and knowledge of Affordable Critter Solutions, and we would highly recommend them for any type of animal invasion issue. Homeowner, The Villages, Florida03-01-2012

2011 Customer - Dirk's recommendation to me came from my neighbors who were extremely satisfied with his service. Our unique situation was addressed and fixed due to Dirk's diligent work at our site and his follow-up with us and our insurance company. In fact if it had not been for him we would have experienced much higher expenses in fixing the problem. He was great in follow up 6 months later when we had another non related problem that he quickly addressed. HIGHLY RECOMMENDED Dr. William GrisaitisYear first hired: 2011Top Qualities: Great Results, Expert, High Integrity

2010 Customer - "Dirk was very prompt to come out when I had major raccoon damage to the underside of my roof. He was very knowledgeable and quick to help me trap the raccoon responsible. With his help and guidance, we trapped the raccoon on the 2nd night! He then was able to repair the damage both to the exterior of my roof, and to the interior of my attic. He went the extra step to advise me on how to better seal other parts of my roof so it won't happen again. And will keep squirrels out too. No problems since! I definitely recommend Dirk and his services!" Shawnda NealeyYear first hired: 2010Top Qualities: Great Results, Expert, Good Value

July 2012 - Thank you for your quick response to my concern about a neighborhood raccoon. Scott was here and they checked the house and the attic and I do not have any unwanted visitors, he assured me that they cannot get into the attic any longer. He did close up the excluder door that allowed the raccoon to vacate but not return. I would recommend your company if anyone wants a reference. Alice Davis-KelleyFort Myers, FloridaJuly 2012

July 2012 - Thank you for your quick response to my concern about a neighborhood raccoon. Scott was here and they checked the house and the attic and I do not have any unwanted visitors, he assured me that they cannot get into the attic any longer. He did close up the excluder door that allowed the raccoon to vacate but not return. I would recommend your company if anyone wants a reference. Alice Davis-KelleyFort Myers, FloridaJuly 2012

July 2012 - I recently had a large armadillo problem causing extensive lawn damage. I called Affordable Critter Solutions to trap the armadillos. A technician came out the same day and set multiple traps. The next morning the first of four armadillos were caught. I called each morning and a technician was out promptly and removed the trap and set another trap. Affordable Critter Solutions is an excellent and professional company to deal with. Edward CarterOviedo, Florida July 2012

July 2012 - I recently had a large armadillo problem causing extensive lawn damage. I called Affordable Critter Solutions to trap the armadillos. A technician came out the same day and set multiple traps. The next morning the first of four armadillos were caught. I called each morning and a technician was out promptly and removed the trap and set another trap. Affordable Critter Solutions is an excellent and professional company to deal with. Edward CarterOviedo, Florida July 2012

"Dirk's thoroughness in addressing the major animal problems we had in our attic was unsurpassed by other similar companies and he exceeded our expectations." Seth LytleAugust 2012

Just wanted to take the time to write you and let you know what a great job you did for us on our property located in Deerfield Beach, Florida. Affordable Critter Solutions was recommended to us by an adjuster that had worked with you previously and we couldn’t be happier with the results. Due to the faulty installation of a satellite dish an opening was created which resulted in a roof rat infestation. After hiring 2 exterminators that failed to eliminate the roof rats, we also had several companies come out and decline our business due to the difficulty in accessing the attic space. During your initial inspection, you were much more thorough in your assessment of the problem and it really opened my eyes to just how bad the situation had become. In addition to chewing holes to allow multiple access points, the rats also compromised nearly every one of our A/C ducts by chewing through the insulation. Not only did you finally stop the infestation, your company also was very meticulous during the remediation process. In addition, your crew was able to completely repair and replace all of the damage done to the A/C ducts and replaced all of the insulation. Due to the extent of the damage and the high dollar amount to do all the repairs, you also worked with us on the overall price of the job. I was expecting to have to pay several companies to get all the work done but you turned out to be a one stop shop. You were able to deliver on the timeline you proposed which allowed the A/C to be back online again basically overnight. I would highly recommend your company to anyone that has a minor or major infestation. Simply the best in the business. Dennis LynchDeerfield Beach, FLJuly 2012

I've written this recommendation of your work to share with other LinkedIn users. "Dirk came highly regarded in reviews of his work, and he lived up to his reputation. I would, if ever needed, hire his services again. He took care of our house as if it were his own."Tom M.Year hired 2011Top Qualities: Great Results, Personable, Expert

Details of the Recommendation: "Dirk's recommendation to me came from my neighbors who were extremely satisfied with his service. Our unique situation was addressed and fixed due to Dirk's diligent work at our site and his follow-up with us and our insurance company. In fact if it had not been for him we would have experienced much higher expenses in fixing the problem. He was great in followup 6 months later when we had another non related problem that he quickly addressed. HIGHLY RECOMMENDED Dr. William Grisaitis" Service Category: pest controlYear first hired: 2011Top Qualities: Great Results, Expert, High Integrity

Our experience with Affordable Critter Solutions was very positive, The technicians responded to our animal invasion in a professional and experienced manner. They presented us with our service options with costs for each choice. Dirk personally handled many of the insurance issues, personally speaking with our adjuster and sending him photos of the damage, documenting the validity of our claim. The actual restoration was done efficiently and neatly with no inconvenience to us. The technicians were polite and respectful of our property; they went above and beyond the stated scope of the repair, adding extra cautionary services to insure that the repair would be comprehensive and long-lasting. Our only suggestion would be for the technicians to give customers an accurate estimated arrival time, with notifications if that time needed to be adjusted. We would like to emphasize how pleased we were with the overall service, skill and knowledge of Affordable Critter Solutions, and we would highly recommend them for any type of animal invasion issue.

I was extremely happy with the work Affordable Critter Solutions did for us on our home in The Villages, Florida. We had an animal problem in our attic and the work was addressed promptly professionaly and correctly. Everything was taken care of to our satisfaction. All personnel were courteous and our home was left in a very clean state. Thank You Much, John Buckingham

A local trapper recommended Affordable Critter Solutions to assess my damage, here in Cape Coral, although they are located in Orlando. Dirk Newham promptly came to our house and assessed the situation. He surveyed the entire attic area although it had to be over 120 degrees. He spent a couple hours photographing all of the damage. In a couple of days, he made a thoroughly documented proposal. The estimated cost was more than I expected, but so was the damage. In addition to repair and decontamination, his proposal included sealing all possible areas of entry by anything as big as a mouse, and a three year warranty. Due to the professional quality of his proposal, my insurance company authorized the whole thing in two days. We are quite pleased with the results. Our house is in better shape than it was before the raccoon moved in and we have a three year warranty. Thanks to Affordable Critter Solutions, a very bad situation has had a positive final outcome.

A few months ago, we noticed large raccoons around our home and roof area, and upon closer inspection, realized they had entered our attic. We had called several companies in the area for estimates, and were shocked to find out how much they all charged to “remove” nuisance animals. I felt very lucky to come across recommendations for Dirk Newham and Affordable Critter Solutions. Dirk promptly came to our property, diagnosed the problem, set up traps and over the period of a week caught and removed several nuisance raccoons and possums. Once we were sure the animals were no longer in the attic, Dirk quickly cleaned and repaired the areas and constructed a very visually appealing seal off to the entrances. You would never know damage had occurred there, and we are pleased to know that another animal will NOT be able to use the entrance in the future. Dirk has a strong background in detail construction and inspection work, so the job he performed was well above our expectatio