Southwest Exterminators

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This is by far the worst company I have ever hired for extermination. I tried them the summer of 2010. After spraying for carpenter ants, within two weeks, the pests were back. Although the company says they guarantee their work, when i called them to return, they never, ever made it back to re-spray. Now...shame on me because I believed them that it was just an error on their part, so the next summer, I let them come out and spray again. Once again, within two weeks, the ants returned. This time I called them for two weeks and left messages. They never answered the phone, but Mike finally called me back and set me up for a re-spray on a Thursday. He called on Thursday and said someone called in sick and he'd be out on Saturday instead. You can guess what happened! They never showed up although I stayed home and waited all day. They never called back. This was three weeks ago. I've decided to file a report with the BBB. I do not recommend using them. Even if you are overrun by criters and they say they'll guarantee their work. You'll find yourself short on cash, but long on pests.