SOS Truck Service

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My truck was towed away to his yard for repair. I drove to his Ontario address to find out he is located on Placentia Riverside. Once I arrived in Riverside, I had to call him and he redirect me to Sieck Rd. This place look like a junk yard not a service repair place at all.

Anyway, we met, he is a short black guy and he claimed he will fix the truck for $ 2600 (ignition on one cylinder to be paid), no problem. He did then he came out with $ 8000 to $10 000 more to change the cylinder. I told him I will rather bring the truck back to the company and not perform the repair. I went to Sieck Road to find out our truck was moved to another location. Gone.

Mal showed up 10 minutes later and asked me to pay him $300 for storage in order to get our truck back. I paid and our truck showed up 20 minutes later slowly driven by his helper. Our truck was left on the side of the road for us to be picked up. We did.

You be the Judge, I give them one star for showing up! I had them pickup a prepaid for fuel line 6.3 miles from their facility, travel from there 42 miles to our truck, install it in about 20 minutes and charged us $660. When questioned about the charges they became very unprofessional, and hung up on me. There is no doubt that they knew that I was from out of state, and decided to take me to the cleaners. Beware of what they tell you when they first answer the phone, there will be all sorts of hidden charges when they give you the bill, as well as they try to get your credit card up front before you ever see the bill. My sugestion is only use them as a last resort if you need repairs to your truck.