Visionworks

Write a Review402-334-2020

CLOSED NOW - Opens at 10:00am

I went for a simple eye exam and it literally took 20 minutes. I ordered two pair of glasses but after receiving them I noticed I had trouble seeing out of them so I called and was told to come back. I came back and waited nearly 40 minutes before I was able to talk to someone. They checked the lenses and said they were made correctly so now I needed to have a second eye exam to check the prescription. I scheduled yet another eye exam and my new prescription was way off from the first one! I had to have my glasses remade and of course when I dropped the glasses off they told me they would have them both ready when they called me. I came in to pick them up 2 days after they called me and they only had one pair, so I had to come back yet another day to pick up the second pair! So all in all I had to make a total of 5 trips to get new glasses! Extremely frustrating to have one prescription and then a second that is way off! I would give no stars if I could!

Value priced. Fast service. Very friendly. May need to remind them to give you a complimentary bottle of cleaner and cloth after you get your new glasses adjusted.