Find storage near you at this Oklahoma City Public Storage. Reserving the perfect space to fit your needs is free, with no commitment required. Choose our online eRental option, to skip the counter and go straight to your storage unit when you move in. We also offer the same personal attention from on-site managers that we've been giving for nearly 50 years. Come visit us in your neighborhood!
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Reviews

TR
Travis R.

05/30/2018

Provided by YP.com

Wow! Where to begin? They advertise one price for their units, but tack on $11.00 monthly for insurance which they require. Perhaps this is standard, but why not just advertise the full monthly price? Seems fishy. Then I was told they accept auto pay, which is great because all of my bills are set up that way. I can't say for sure if it was a problem with their online system or my bank account but the Auto Pay did not go through and I ended up being late. They tacked on a $25.00 late fee. I thought it was an anomaly but it happened a second time. At that point I was finished with the joke that their auto pay system is. I then told them I would just be happy to pay with my card over the phone. They told me I would have to come in. Wow..... They can't take a visa over the phone? Oh... It gets worse... I show up to pay, hand the visa to the person working and they tell me they can't take a card payment from me. I'd have to bring in cash. Now this just seems like they are holding my stuff hostage while evading taxes or some other scam. But what could I do? I paid the cash. During move out I left my unit unlocked for 15 minutes while I drove down the road to unload. Came back and they had locked me out of my unit. It's their policy to lock a unit immediately. Imagine you were renting an apartment, paid for insurance and you felt like leaving the door unlocked, and every time you return the complex has locked your door. The $5.00 locks that they sell in their for $21.95 are also worthless. They come with keys made of paper. Thank goodness it came with two because the first one broke right off. I'm sure they do this on purpose so they can charge tenants a huge fee to cut the lock. This place is a complete abomination.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Extra Phones

TollFree: 800-688-8057

Payment method
check, discover, master card, amex, visa, cash, debit
Neighborhood
South Oklahoma City
Categories
Self Storage, Storage Household & Commercial
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