Professional Drain Cleaning

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I have had issues with my kitchen sink drain off and on for years. A friend of mine recommended I call Pro-drain. Well, Gary, from Pro-Drain shows up. He has to go in under the sink cause there is no clean out and snakes the line. He is unable to get through the clog at one point so he checks the other clean outs. He realizes then that the Kitchen sink clean out is under the sink. He realizes its going to require someone checking the line with a camera and probably putting in a new drainage line. Gary is very nice and was very professional the entire time he was in my house. Very respectful too. I expected to pay a service fee even though he couldn't fix it. He absolutely refused to charge me a fee for coming out since he couldn't fix the problem. I was amazed. I felt I should pay him something but he refused. What a nice guy. I am getting a new drain line put in but if I ever have any other clog issues I'm calling him. I highly recommend anyone else with clogs call him as well. Its all he does and he is good but even he can't fix all the clogs.