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Reviews

GE
Gail E.

02/01/2015

Provided by YPmobile
Poor service

I have a friend who is using this agency to take care of her mother. She has reported many times on the employee that comes, or should I say that half comes to her home. The employee doesn't come at least one day a week and has many different stories why she is not showing up. The employee finely shared that this company is not paying their employees their full pay each week that many of their checks are short and when they inquire they are threatened by someone in payroll departmentso now the company has sent out another employee to take care of my friend's mother and it seems to be the same issue going on already I really believe that before you use this company you might want to check into it and if you are currently using this company you might want to inquire with the employee what is going on because many of them are not showing up because they are not being paid properly and this is really sad because when they are going to eat to see they are being told that as long as they paid you it can be late as long as they pay you its ok but the problem is is it doesn't stop you from getting late payments Orjudgements against you due to you not being able to pay your bills on time and that is very sad

A
albert7961

04/25/2014

Provided by YP.com

Hello, to all my may read this post read carefully before choosing this company. My parent where long time patience of prime home health care 4 maybe 5 years. when my father died is 2013 and I had to start taking care of my mother more I found that this company was doing there job half heartedly. After complaining about it some one lady quit she just stoped coming, and when I called the company about the matter they didn't seem concerned or doing anything to fix the problem. (I mean the lady was suppost to have been doing lite house keeping and visit wth me mother but wouldn't show up on time. and when she was here it was only for a few minutes and showing up at 7pm is unacceptable). This was about a mouth ago and still nothing was done about the problem, then last week Mom gets a call telling her they are discharging her as a patient and won't be coming to see her anymore and she would need to get someone else. When as why they where doing this they said there was no one living or working in this area, but for the next two days I had nurses from this company calling and wanting to come by and visit my mother. when tould them what happened they said they would ask about it and call me back to let us know. never to be head from. So if you are looking for a company to look a love you may what to love to the next company if you want real care for your love ones. Thanks

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
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Extra Phones

Phone: 405-601-3826

TollFree: 866-942-7685

Services/Products
Medical Services
Neighborhoods
Windsor Forest, Central Oklahoma City
AKA

Heart & Soul Healthcare Inc

Prime Home Health Care Inc

Categories
Home Health Services, Nurses-Home Services
Other Information

Services: Medical Services

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