General Refrigeration Service Co

Write a Review510-652-1302

Woke up on a Saturday am to find water all over our wood floor. Fridge and refrigerator were warming up but light was still on and motor running. While moving all the perishables to another unit, I called everywhere near us (Danville) but everyone on vacation, didn't work weekends, or didn't answer their phone. GE couldn't come out for 3 days, and Sears also...plus they sold me a $274 smart plan that includes service fee and parts up to $500 and warranty, refundable thank goodness because.....



I looked outside my area and Oakland's Gen Refrigeration Service's Gary answered the phone and said he could come in 2 hours. But first suggested that I try turning off the breaker for 5 min, then turn on and wait. IT'S COOLING!! He called me 1/2 hr before he said he could come out to check on how things were and said he could come right now. Well, things are still working and NO CHARGE; he thanked ME for calling him! I'm sending him a Starbucks gift card and reviewing him on all the websites I can find, plus posting on Facebook. I have never experienced such appliance repair service. What started out as a bad weekend, turned out to be a reminder of the good in people, thanks to Gary from General Refrigeration Service Co.