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Reviews

CB
Collin B.

07/17/2017

Provided by YP.com

Secret city dodge is a family friendly environment, with great service. I was looking for a nice sports car and they looked hard and long till we found the right one. On top of that this was my first big car purchase so I got denied by the banks. They told me not to worry they'd work something out, they held true to their words and now I'm in my new car.
COULDNT ASK FOR BETTER SERVICE OR A BETTER EXPERIENCE!!!

BW
Brenda W.

01/16/2014

Provided by YP.com

Very friendly staff, they did a great job on my Dodge truck. Would recommend!!

B
blw183may

12/13/2010

Provided by YP.com
Had my Nissan repaired here an...

Had my Nissan repaired here and they were very nice to us! The owner even took us home and came back and picked us up when the car was ready. I will always take my vehicle back to this shop!

D
dissapointed

01/05/2008

Provided by YP.com
very poor workmanship

The short version of this review is Beware of this Business!! I would not recommend this shop to anyone. That���s really all you need to read of this review. Not convinced? Read on.

My son was hit in the driver���s side quarter panel (just behind the rear door) the panel was caved in on the tire, the car was not drivable. Quality Body Shop in Oak Ridge towed the car from the accident. The car was taken to their shop and I decided to have the work done there. My car was there for TWO months. When it was returned to me there was over spray all over the car and windows, the plastic around the gas filler tube was still cracked and busted from the accident, the trim wasn���t securely attached. The joint running down the trunk channel looks as if I had done the repair myself, there are still scratches from the accident on the tail light housing and the interior of the trunk gets soaking wet in the rain. If you are still considering taking your vehicle here it is in your best interest to please read on.



My Caddilac was hit just behing the rear door. It caved in the quarter panel so far the rear tire would not roll properly. I caught them red handed trying to fill a large body panel they were supposed to be replacing. They told me the used panel they were sent was in such poor shape it was un-usable. First if it was that bad why was it even at their shop. I know I wouldnt unload a part I never intended to use. Which by the way was the exact panel they used after I caught them trying to fill the damaged one. It wasnt that the panel was hard to find either I made just a couple calls and found several panels that were in like new condition. In my opinion that was an attempt at insurance fraud folks. They had not attempted to contact either the insurance company or myself concerning the panel they recieved much less getting approval to fill the damaged panel as they were doing. There were many more things

More Business Info

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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
SunClosed
Extra Phones

Phone: 865-685-5602

TollFree: 888-809-1246

Brands
Jeep
Payment method
debit, discover, mastercard, check, visa, amex, cash
Social Links
Categories
Wheels-Aligning & Balancing, Auto Repair & Service, Automobile Body Repairing & Painting, Glass-Auto, Plate, Window, Etc, New Car Dealers, Used Car Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive