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JW
Jon W.

04/15/2015

Provided by YP.com
Horrible business, horrible ow...

Horrible business, horrible owner. Stay away! Avoid here and now in Northville!

I had my vehicle repaired about a year and a half ago by Steve Herman, owner of KDS Automotive. I spent 2000 dollars and constant delays fixing my vehicle and after less than three months I brought it in again to service, but this time Steve, as the "expert" mechanic that he is stated my vehicle had a rod knock and I could spend another 700 dollars with no guarantee of it fixing the problem. I ultimately decide to purchase another vehicle and Steve agrees to purchase my damaged vehicle from me for 800 dollars which I use toward my new purchase (he says he would need to purchase a new engine for my old vehicle and would use it as a loaner).

As with new vehicle purchases it was quite a whirlwind ordeal and I sign my old title over to Steve, but ask him if I could come back the next day to clean out my belongings as I was in the process of moving and was signing the deal on the new vehicle that evening. He had no issues and stated that my old vehicle will be sitting out back for at least a couple weeks. Low and behold the next day the vehicle was gone! He ends up getting the vehicle detailed and spiffed up for selling (no new engine mind you),and throws my belongings in garbage bags and keeps them at his house!

What happens next is WEEKS of calling him asking for my belongings to be returned, which he only returned a few bags (soggy and wet) initially the couple days after he took the vehicle in to be detailed - then the rest was an ongoing hassle. Eventually, after weeks of frustration it was found he wasn't keeping my remaining belongings, but a friend was keeping them locked up in storage and he was on "vacation". About $300 worth of resellable items were kept and never returned.

Avoid this place. This man is a scam artist and overall horrible businessman. There are other reviews on Yellow Pages from other customers who were scammed into believing their vehicles had it and they sold them to Steve for nothing so he could make a quick buck. He is no longer in Garden City and now his business is in Northville.BEWARE.

ALSO, here is KDS BBB rating from his Garden City location---"F". Take a look for yourself:

http://www.bbb.org/detroit/business-reviews/auto-repair-and-service/k-d-s-automotive-in-garden-city-mi-13052723

VD
Very D.

06/30/2016

Provided by YP.com

Totally disappointed, workmanship is low quality and not worth hourly rate. Job completed but parts improperly installed and / or missing. Parts deemed to be unnecessary were thrown aside rather than reinstalled. Factory fasteners (expensive to replace) lost and replaced with whatever. Don't let the collection of imports in the parking lot fool you. They do not have the attention to detail required to service luxury imports. If you value you car and expect quality workmanship, I recommend you go elsewhere.

JS
Jan S.

08/12/2015

Provided by YP.com

Best and most honest mechanic I know. He always does a superb job when my vehicles need repair. Always fast courteous service, I recently had a repair done and he reminded me that I had purchased the part up north and it should still be under warranty. Even though he didn't do the original work he did the repair, had the part delivered for a minimal charge. Will always take my cars here!

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Payment method
amex
Neighborhood
Northville
Categories
Auto Repair & Service, Automobile Electric Service, Used Car Dealers
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