Gerber Collision & Glass

Write a Review248-349-1090

CLOSED NOW - Opens at 8:00am

Wow! Sometimes ya just can't win.



Jeff T.



Jeff T's girlfriends car was towed into the shop. She wanted us to repair her vehicle. She was to busy to deal with "it", so her boyfriend would handle it. We never recieved an assignment or any information on the claim from him or her insurance company, we were never able to even write an estimate on the vehicle, (we never got keys to the car). Now her insurance company wants to towed to a salvage yard.



I know dealing with a accident can be frustrating and we repair facilities are the easy target to vent your frustrations out on, but this is just plain ridiculous.



Emily T.



I apologised to Emily for my mistake and gave her a free loaner car while we replaced her windshield. It WAS a hetic day, the Tech working on her car had to leave suddenly as his wife had an emergency C section with their first child. I explained this to Emily. I guess not well enought.



Robert Ahern



Northville Collision

I was more than happy with the quality of work and customer service. Great place to go, i would defiantly recommend!

Great place to go in a small town with friendly staff. The are also a GREEN company.

I like to try and find small self ran shops a much as I can but sometimes the structure and customer service of a corporate place is better. Definitely in this case. I have never gotten so frustrated with any other shop in my life. Save yourself the aggravation and go ANYWHERE else.