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Susan Y.

10/05/2015

Provided by YP.com

BUYER BEWARE!! I own a quality Persian and Himalayan Cattery. Please see my review of Doggiefood.com below:



I just wanted you all to beware of doggiefood.com and that I no longer recommend it as a company to get your cat and dog food from. You ask why? I do not recommend them for the fact that they do not stand behind the food they sale. On Sept 5, 2015, I ordered 9 each of the 15.4 bags of EVO Turkey and Chicken Cat and Kitten dry food. One bag had a shorter expiration date than the others did. I opened that bag this week to start using it and found that it was 50% broken down kibble dust. My call to the Customer Service Department at Doggiefood.com was not pleasant due to the fact that they would not stand behind the product they sold me. The man I spoke to on the other end was, in my opinion, belligerent to me. He even at one point said we had a mutual beneficial relationship since I got 25% off on their sale. Unbelievable. All I was asking for was a replacement bag for the defective bag since my cats are refusing to eat the dust. I would not eat the dust if I was a cat. The Customer Service Rep was not willing to replace the bag themselves even though I bought it from them. He said he wanted pictures of the product and product code and then he would go higher up at Doggiefood and then talk to EVO. I didn't have a problem with sending the pictures. I had a problem with the attitude and poor Customer Service. From my understanding, if anywhere along the line at Doggiefood.com or EVO, someone said "no" to replacing my bag, I would not be getting a replacement bag for the defective bag. Now, how is that for Customer Service. Any way, buyer beware. I don't know if I will ever get a replacement bag, but one thing I do know, I will never again recommend them to buy anything from.

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rosiehenryandjetta

07/28/2011

Provided by YP.com
Great prices!!!! helpful and c...

Great prices!!!! helpful and competent staff and quick delivery!!! The puppies could not be happier!!!!!

S
shannon518

06/02/2011

Provided by YP.com
I am so happy with Doggiefood....

I am so happy with Doggiefood.com. It is a great website, very easy to use, and has the best prices on the internet. Also, I recieved my order much faster than any other company I've ordered from. My dogs and I are happy. I would reccommend this company to anyone.

anonymous

04/14/2011

Provided by Superpages

Doggiefood.com is the best around! They have a huge selection and the best prices. My dogs love the product and the employees are extremely helpful.

More Business Info

Hours
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Brands
blue buffalo, california natural, canidae, evo, frontline, innova, merrick, natural balance, nature's variety, nutro, orijen, royal canin, taste of the wild, wellness
Category
Pet Stores
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