Econo-Haul

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Musetta P

DON'T USE THIS SERVICE!

Terrible all the way around !!! Workers left trash all over yard on weekly basis - when my son-in-law saw them in action they responded by tossing a trash can at him!!! AWFUL EXPERIENCE !!

Republic is wonderful 63 dollars a quarter !!! can't be beat-

If they come down my road at 430 in the morning again there is going to be a big problem. Is'nt there a noise ordinance law in the state of DE.

Terrible customer service. Office lady Jean is terrible. I called months ago to cancel service and apparently they never put in the request so now not only am I charged for the months after I cancelled service, but late fee's and facing collection because they never cancelled my service and closed the account. Would not recommend to a friend!

I have been a customer of Econo-Haul for 15 years and very rarely a problem until the past year where we had 3 separate incidents. When I notified the office by e-mail, she played it off like it was no big deal. Well she found out what a big deal it was after 3rd strike. They lost a 15 year customer. I hired another company Ever Green at a lower rate and they pick up yard waste and recycle every week not every other week like Econo-Haul. Most important their customer service is friendly. Who needs this kind of service! Do yourself a favor and bypass this company! If you already have service with them, good luck dealing with them.

I have been dealing with EconoHaul for 8 yrs at my current addrss & at least 10 yrs at my previous address. I have never had any problems with customer service. They will take 1 large item each week at no additional cost. I recently put a loveseat out and it wasnt picked up, so we contacted them and the lady advised us the truck didnt have room & they were out the following day to pick it up. I have always found them very accomodating and friendly.

Wow. How does this company keep any customers with such a rude woman for customer service? Save yourself the trouble and use ANY other service!

These guys go through your trash looking for "suspicious" behavior. By suspicious, they mean anything they might be able to nickel and dime you for. They are a cheap price upfront, but by the time they get done charging you for everything they "find" in your trash, it costs a lot more than the other ones. Your old toilet - that's hazardous waste (10 buck surcharge). Got an old desk... they've got a surcharge for it. Like to pack your lawn bags full - be prepared, they're too heavy (another surcharge). If you've got it, they'll find a few ways to charge you for it.

THEY HAVE ALWAYS BEEN DECENT, EXCEPT FOR THEIR OFFICE WITCH. THEY ARE LOSING A LONG TIME CUSTOMER STRICTLY BECAUSE OF WHAT SHE DISHES OUT AS CUSTOMER SERVICE. I NEED SOMEONE TO PICK UP MY NEATLY BAGGED TRASH NOT TRASH ME WITH HER MOUTH

We have been with Econo Haul for the past three and a half years, ever since we moved into our home. We have never had any major problems. The trash guys take everything and leave the cans in the driveway (not in the street). I would recommend to a friend!