NY Dental - Arman Roksar DDS PLLC

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CLOSED NOW - Opens at 9:00am

Dr. Grady has been my 8 year old daughter’s dentist since she had her first tooth and I was overall ok with the practice… until we had a nightmare experience on our last visit about a year ago. After years taking my insurance, Dr. Grady stopped being in-network and failed to inform me, to charge me in full for the visit. At our visit, the office even asked if I still had that insurance and I confirmed! NO MENTION OF ANY CHANGE WAS MADE, until I received a very high bill. I asked to lower the bill to what my out-of-network refund would be, but there was NO FLEXIBILITY on Dr. Grady’s side. We exchanged several letters until I received a notice that she’ll resort to a collection attorney. Of course we sign a disclaimer when we enter the medical facility, so legally I may even be forced to pay that ridiculous bill, but I find it a very poor way to deal with a regular patient. Shameful.