United Rentals
124 Windsor Hwy, New Windsor, NY 12553
Reviews
10/19/2011
Provided by YP.comDon't ever use this place! Not only did we get the wrong machine we were charged for fuel they claim we didn't replace.
Fuel was put in the machine before the company came to pick it back up. The gage said "full". So we thought nothing of it. But when we were charged for 12 gallons of fuel we asked why? The answer.......'oh, sometimes the gage says its full but its really not'! Can we say rip-off!
We also had a coupon for $50 off. Did they honor it? NO!
After weeks of daily phone calls to New Windsor and customer service headquarters, we were promised we'd get a call and a resolution from the manager. Never happened!
We need to rent more equipment and figured this company would do right and give us a break on our next rental since they screwed up, but instead they blame us, the customer. We wouldnt need another rental if they gave us the correct equipment in the first place!
Never again! We found a much better, reliable, and honest company to go with!!
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Extra Phones
Fax: 845-562-4574
- Services/Products
- aerial work platforms air compressors backhoes boom lifts concrete & masonry equipment construction equipment digital worksite solutions earthmoving equipment equipment delivery equipment pickup forklifts heavy equipment lawn & landscaping equipment light towers material handling equipment mini-excavators plumbing, pipe & conduit portable generators power generation equipment rental equipment inspections rental equipment maintenance rental equipment service & repairs rental fleet management scissor lifts skid steers & track loaders surface preparation equipment telehandlers trucks & trailers vertical lifts warehouse forklifts
- Payment method
- visa, master card, amex, discover
- Other Link
https://www.unitedrentals.com/locations/ny/new-windsor/equipment-tool-rentals/232
- Categories
- Contractors Equipment Rental, Construction & Building Equipment, Rental Service Stores & Yards, Tool Rental
- Other Information
Services: Manned Lifts, Tool & Equipment Rental