ACE Appliance Repair

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One given 1 star because required - shouldn't be a star at all! Said he made repair - never checked to see if fixed. Said he came out 2nd time to make repair, but cameras show otherwise. Still not fixed and now claiming it is a different part. Rip off. Don't waste your time.

Alvin is a total rip off! He was supposed to come out on a friday. He called and said he was running behind on a job and he would be there at lunch. He called at lunch and said he would call when he could come because he was still behind and had to make a bank drop. Alvin didn't show up till the next Monday! He looked at the door,said the door was the issue and charged me $165.00!! I paid because I was desperate and losing food. I gave the fridge a chance to cool. It never did. I called back to tell him that my box was still warm. He tried to make me think i called him about a door when i have the text messages to prove i called about a refridgerator not cooling and a leakage. He started arguing with me like i bothered him! The door was his diagnoses. He then had the nerve to say ilk come out and give you freeonne(without looking at the appliance no less) fir a whopping $125.00!!! This man is unprofessional and a rip off! Don't use him!

Alvin came out to service my appliance early in the morning. He didn't arrive on time. and didn't have the part with him so he had to go get it. He said that he would be back around lunch but didn't come to fix the unit until 6:30pm. This was entirely too long for the labor price that was paid. The parts was also very expensive. I noticed one part was about 40.00 from Lowes and the other part was 20.00 from Sears. For 1 hour of work and 1 hour of travel time $125.00 is way too expensive. The total repair was $225.00. Make sure you get all the information up front and you make sure you have a firm quote in hand before he starts working. Service was good and he fixed the problem but again way to expensive for such a simple repair.