Founded in 1896, Preferred Mutual Insurance Company is one of the leading insurance carriers. Its personal and commercial lines of products are marketed through over 400 independent agencies in New York, New Jersey, New Hampshire and Massachusetts. The company offers various insurance plans and policies for homeowners, boat owners, business owners, artisan contractors and religious institutions. It provides protection coverage for commercial vehicles, personal computers, guns, jewelry, cameras, fine arts, antiques, valuable rugs, rare books and coins. Preferred Mutual Insurance Company organizes various community welfare programs and offers scholarships to local students. It employs more than 250 people at its corporate office and information technology center in Chenango County, N.Y. The company is headquartered in New Berlin, N.Y.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

LB
Lynda B.

09/21/2015

Provided by YP.com

VERY unhappy with the whole claimes process from PMI Agent and contractor tried their best to no avail.

JG
Jean G.

07/12/2014

Provided by YP.com

DO NOT USE for a no-fault claim. Expect little help from claim adjusters with getting you any necessary medications. They have caused me physical and psychological damage by not covering my meds on time and/or reviewing my case after 2+1/2 years. Needless to say, I will never use them for coverage again. I hope you never have to go through Pain Medication withdrawals due to your workers nonsense.

MD
Mary D.

04/18/2013

Provided by YP.com

I have used Preferred Mutual for years for my auto and home insurance. I have had excellent results with them. I hit a deer a few years ago and they were more than efficient in handling my claim. Would highly recommend them to anyone. Added plus, you are supporting a NY business located in upper upstate.

T
tabiss

03/01/2013

Provided by YP.com

Absolutely do not use this insurance company! Preferred Mutual did not honor their contract with us. We had a homeowner’s policy with them and when we reported a claim of substantial damage because a pipe broke they denied our claim without properly investigating what happened to cause the pipe to brake. They never responded to our pleas to reinvestigate our claim, they simply ignored our pleas. The insurance represented that I called, Herbert Weidman, actually laughed at me on the phone when I called distraught to discuss the damage to my home and ask for a reinvestigation, you cannot get any more unprofessional than that! They hired an independent adjuster, Charles Mason, who, in my opinion, only works for the insurance company, not the homeowner, and has a track record for denying claims for the benefit of the insurance company. We had to hire an engineer to investigate what really happened to the pipe that broke, we had to hire a public adjuster and then an attorney to sue them in court. It took almost five years, mostly because of their stall tactics, to get a court date. I can’t express in words how extremely frustrating this process was. We finally won in court but, with the out of pocket expenses and attorney fees we incurred (unfortunately, you cannot recover expenses or attorney fees with this type of lawsuit), the amount we were awarded was not even close to being enough to repair our home. Beware, do not use this insurance company, they did not protect our home, they could have cared less about the damage to our home, they just did not want to pay the claim, they wanted to blame us. In my opinion Preferred Mutual is not trust worthy or professional!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

TollFree: 800-333-7642

Payment method
master card, visa
AKA

Preferred Mutual Insurance Co

Preferred Mutual Insurance Company

Other Emails

Categories
Auto Insurance, Business & Commercial Insurance, Homeowners Insurance, Insurance, Insurance Consultants & Analysts, Property & Casualty Insurance
Other Information

Parking: Lot, Self, Free

Wheelchair Accessible: Yes

Suggest an Edit